Everything else.
While the company publicly touts its growth and investment in high-end London real estate, the internal situation shows "clash of cultures" and a disconnect between executive spending and employee job security.
* The "Acquisition Hangover": the "boutique" feel of the original company was quickly replaced by a rigid, corporate structure, the agility of the Dynamics team was hindered by the heavy administrative layers of the larger Telefónica parent.
* Investment vs. Redundancy Paradox: "extravagant" investments—like the move to the Shard or other high-profile London offices—happening simultaneously with waves of redundancies. This has led to a dip in morale, with staff feeling that capital was prioritized for branding over talent retention.
* Culture Shift: "useless senior management" and a lack of listening to the people "actually doing the work."
Layoffs | Significant restructuring has occurred across 2024 and 2025, with thousands of roles cut globally.
* Unrealistic KPIs: A sudden shift toward heavy, target-driven performance metrics.
* Communication Gaps: or lack of strategy.
* Job Security: "lack of progression" and "redundancy risk"