TOP Group Reviews

Compensation & benefits: Below market-rate comp. The top performers barely make market-rate salaries, and to be one of them is largely a factor of luck as they're (non-coincidentally) assigned the "money-maker" accounts in an ambiguous manner. Benefits such as insurance, retirement, PTO, etc. are just half a step above the bare minimum. Culture & values: Toxic, oppressive, passive-aggressive. There's also a lot of politics, backstabbing, harassment, and racism (this coming from a full bilingual) - I was treated as Japanese when it was convenient to them, and as an American otherwise. New ideas are publicly encouraged, while behind the scenes they just throw all of them in the waste basket. There are frequent violations of HR laws - you'll at times be sent to an HR seminar, asked to provide a report on compliance, and see the company violate these same laws the next day and not give a care. Look up "Black Kigyo" - you'll be talking about them a lot and realize you're working for one yourself. They bill themselves as helping Japanese companies and candidates, but most positive outcomes are coincidental. Senior management: Almost completely hands-off in running the business. They have a very dated knowledge of recruiting/running a business and fail to listen and implement new ideas. Data-driven decisions and logic are thrown out the window. At times, they will lie regarding policies and business decisions (whether intentionally or not). Every company has its issues. However, problems they had when I joined were still there when I quit a few years later. I've left for more than a year now, and for comparsion, at my new company those same types of problems are fixed on the same day. **Important Note** - Take a close look at the positive reviews. If you pay attention, you'll see they're not written by a native English speaker - they're written by the Japanese upper management masking as regular employees. Management is of course entitled to their own opinions, but I'd advise you to look at the wording, see their motives, and consider the skewed perspective they're writing it from. These are the types of "solutions" they come up with to solve their problems. Would you want to work for a company like that?

I could tell just from the interview that this was a sketchy place to work. Within the first week I knew that this job wasnt going to work for me. They expect a high level of professionalism, responsibility, and time commitment. But the compensation is nowhere near where it should be for what they're asking. I very much got the sense that the majority of their employees were there either for visa status requirements or were fresh out of college and had no idea how they should expect to be compensated for their services. Expect unrealistic quotas from the management: without going into too much detail they regularly expected unrealistic results and therefore expected you to work late(without compensation) on a regular basis. I could go on with many more details of an unsatisfying work environemnt, but I hope I have given you enough to make an informed decision about employment with top group