Sysomos Reviews

Updated Mar 31, 2021

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Found 72 of over 78 reviews

3.2
48%
Recommend to a Friend
51%
Approve of CEO
Sysomos CEO Peter Heffring  (no image)
Peter Heffring
29 Ratings
Pros
  • "Good people, interesting space, good momentum(in 8 reviews)

  • "Expion was recently acquired by Toronto based Sysomos(in 5 reviews)

  • Cons
  • "Inexperienced senior management team(in 3 reviews)

  • "product focus(in 2 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Finance manager

      Jan 8, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great community that's fun to be part of.

      Cons

      Lots of executive change lately. Feels like there is no consistent plan.

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      3 people found this review helpful
    2. 1.0
      Current Employee, more than 1 year

      Good place

      Mar 31, 2021 - Customer Success Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      not a bad place to work

      Cons

      rough product experience for customers.

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    3. 4.0
      Former Employee, less than 1 year

      Wonderful experience

      Jan 31, 2020 - Controller in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, HR team is incredibly empathetic, really forward thinking environment.

      Cons

      Constant change in product focus.

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    4. 2.0
      Current Employee, more than 1 year

      Ignorant managers

      Jul 11, 2018 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Products, when they work, are ok. Social media is an interesting field.

      Cons

      Managers could use refresher English grammar courses.

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      1 person found this review helpful
    5. 1.0
      Former Employee, more than 5 years

      Headed down the drain

      Mar 8, 2018 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - I know everybody says this but it truly is the people

      Cons

      - Most of those great people have left. It's a sinking ship and the smart ones are taking off. - Sysomos has been playing catch up to competitors for so long now it's unlikely they will ever be on par - 5 CEO's, 2 Rebrands (or was it 3?) too many direction changes to count - we're not talking a slight pivot here either - no idea where to land - So many reliability issues over the years customers no longer trust Sysomos - HQ is a ghost town - The company is really a shadow of its former self. Which is too bad because it USED to be a fantastic place to work. Not anymore

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      16 people found this review helpful
    6. 3.0
      Former Employee, more than 1 year

      IT Analyst

      Nov 29, 2017 - IT Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good People, Relaxed and casual work environment

      Cons

      Uncertainty, wayward leadership from the top

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      2 people found this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Great people and bonus's

      Jun 14, 2017 - Business Development in Fredericton, NB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, work from home if you need, excellent management. I enjoyed working there the full 4 years.

      Cons

      Big business has it's growing pains and includes layoffs, I was a victim, but I wish I still worked there.

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      1 person found this review helpful
    8. 4.0
      Former Employee

      Aggressive growth

      Jan 25, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company has gone through many changes over the years, and as such faced numerous hardships as it tried to rebuild itself. There is a lot of potential on both the products and the direction. New leadership brings forward focus on the future direction, and the key will be execution

      Cons

      Lots of turnover and leadership changes throughout 2016.

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    9. 4.0
      Current Employee

      Good people

      Jan 4, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people in all divisions are good to talk to and work with. Makes coming to work pleasurable. It is a sharing environment.

      Cons

      The executives in the company change often. This also causes our software to change directions. I have seen a lot of delays in implementations and product launches due to the constant changing of the guards.

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      1 person found this review helpful
    10. 1.0
      Former Employee, more than 1 year

      Company shake ups & Unreliable job security

      Dec 22, 2016 - Enterprise Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co workers are very smart and talented.

      Cons

      Semi decent product. The company does not innovate and can't keep customers from leaving. The company has replaced their CEO 7 times. The most recent change has the whole company moral low. Layoffs are across the board. The new leadership just care about themselves and dont want to hear feedback.

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      11 people found this review helpful
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