SumUp Reviews

3.3

54% would recommend to a friend

(519 total reviews)
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Daniel Klein

46% approve of CEO

40% positive business outlook

SumUp has an employee rating of 3.3 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SumUp employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

519 reviews
4.0
Jun 10, 2022

Fantastic team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people around you, fantastic culture

Cons

can sometimes take a while for product patches

1.0
Jul 11, 2022
Recommend
CEO approval
Business outlook

Pros

there were simply no pros to this situation

Cons

I was approached by SumUp on LinkedIn (I curse this day now). I was requested to interview for a Golang role. I successfully passed the take-home challenge and all 4 further interviews. I was given an offer which I signed. At the time I was extremely happy about this. I was genuinely excited about taking on new challenges at what I thought was a great company. I resigned at my previous employer and worked out my notice period. I studied hard to become familiar with SumUp's tech stack so I could hit the ground running on arrival. However, about a week and a bit before I was due to start I was told that I needed to meet to discuss what was referred to as "some noise". In that meeting it was explained to me that SumUp had enforced a hiring freeze and that they did not plan to honour outstanding contracts. So the position I signed for simply no longer existed. My contract was rescinded and I was hung out to dry.

1.0
Aug 4, 2022
Recommend
CEO approval
Business outlook

Pros

All interviewers were nice, and there are clearly some smart people there.

Cons

Bit of a wild story. I interviewed with SumUp in 2021 for a role I wasn't placed in but was kept in the system for other opportunities. A few months later a C level exec reached out to me about a role in a "big bet" they were investing in. I was a good fit for the role, and eventually we agreed some great terms and a start date a couple of months later. It's important to note this was a relocation offer, so I was to move country with my partner to take this exciting opportunity. A full month after signing the physical contract that I got a call from the people team saying they were rescinding the contract due to budget cuts. I had already given up my long term lease (where i lived with my partner) and was in my last week at my previous employer. SumUp offered me zero compensation: not a cent. This is at a time where other tech companies are offering people in the same position 14 weeks severance. All I received from SumUp was a paper termination letter saying they owed me nothing, signed by a co-founder. I didn't even receive a "sorry this happened" email from the C-Level exec that convinced me to take the job. I'm really disappointed in SumUp. Everyone who I met was giving it large about their "we care" value, and how it guides everything. To not offer any compensation was reprehensible. My partner and I made an enormous life decision on the premise that SumUp would act honourably. It didn't, and we've had to move back in with our parents. Beware. Interesting to note that the week I got my termination notice the company was at a week long offsite in Portugal. That isn't cheap. And a week after they announced a fundraise of $624m. Classy.

Viewing 1 - 3 of 519 Reviews

Glassdoor has 1,545 SumUp reviews submitted anonymously by SumUp employees. Read employee reviews and ratings on Glassdoor to decide if SumUp is right for you.