Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 11 reviews)); "Benefits and great brand." ((in 11 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 7 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 36 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 34 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "bad manager no overtime every single weekend" ((in 7 reviews)); "Lack of upper management" ((in 6 reviews))

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SpringHill Suites

SpringHill Suites Reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

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SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

349 reviews

3.0

Sep 7, 2025

low salary

Guest service agent

Recommend

CEO approval

Business outlook

Pros

staff are friendly and helpful. Manager are excellent.

Cons

low salary but with union benefit

4.0

Dec 27, 2022

Location is good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Location is easy to access

Cons

Pay is too low & Development opportunities very limited

4.0

Apr 16, 2021

Great Place to Work

Night auditor/front desk agent

Recommend

CEO approval

Business outlook

Pros

People are great, really good experience if you are just starting out in the industry.

Cons

The pay was not the greatest

Viewing 1 - 3 of 349 Reviews

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Jobs at SpringHill Suites

Part-Time Hotel Front Desk Clerk

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