Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

48% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Benefits and great brand." ((in 14 reviews)); "Very laid back great people to work with" ((in 12 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 6 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 33 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "Improve professional skills!! Harder working manager's" ((in 7 reviews)); "Lack of upper management" ((in 6 reviews))

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SpringHill Suites

SpringHill Suites Reviews

3.3

48% would recommend to a friend

(349 total reviews)

Arne Sorenson

66% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Work/Life balance

2.9

Culture and values

2.9

Compensation and benefits

2.8

Career opportunities

2.5

Senior management

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

349 reviews

3.0

May 7, 2026

Annual raises and fun guests, but favoritism exists

Front desk agent

Recommend

CEO approval

Business outlook

Pros

1$ raise every year. funny guests. Free stays at hotels sometimes.

Cons

Favoritism. My hours were cut to bits for no reason. I had to work every holiday because i didnt have kids lol

4.0

Mar 28, 2026

Great management okay pay

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Helpful management with dedicated upper level

Cons

Pay was not great for the type of work expected

1.0

Mar 2, 2026

Boo! Tomatoes

Gest service

Recommend

CEO approval

Business outlook

Pros

None at all Do not work there

Cons

Everything there is falling apart and terrible

Viewing 1 - 3 of 349 Reviews

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Jobs at SpringHill Suites

Housekeeping Attendant

Housekeeping Attendant

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SpringHill Suites

SpringHill Suites Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Annual raises and fun guests, but favoritism exists

Great management okay pay

Boo! Tomatoes

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