Spring Fertility Reviews

3.0

44% would recommend to a friend

(104 total reviews)

52% positive business outlook

Spring Fertility has an employee rating of 3.0 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spring Fertility employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

104 reviews
4.0
Mar 7, 2024
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Good compensation package

Cons

Internal communication HR can be more effecient

2.0
Jan 27, 2022

Toxic Management

Recommend
CEO approval
Business outlook

Pros

The patient navigator role is a great opportunity to get direct patient and clinical experience. Some of the doctors are very educational and the PN team is a supportive group.

Cons

Upper management is absolutely terrible. The chief medical officer in charge of the covid committee may as well be an anti-masker and is the least culturally sensitive person I have ever encountered. They require nonessential employees to come into the office while not providing quality masks, testing, or a safe breakroom. They mislead team members on pay and compensate far too low for the level of work required in your first year. They regularly make convoluted processes even worse and do not take feedback. Be prepared to be gaslit, micromanaged, and devalued.

1.0
Nov 1, 2022
Recommend
CEO approval
Business outlook

Pros

good support from coworkers (because we are all trauma bonding).

Cons

Where do I start :). Wage theft! No over time- this is a huge thing to note, management will adjust your hours. Your leadership accepts this and works late and the expectation is for you to do the same, as you have the same patient load. Unclear training - each week your role has new tasks added that are not clearly defined nor are you adequately trained for the additional tasks which you are audited on. Fear Mongering - rather than incentivizing employees with raises or rewards, they make sure you are aware you are replaceable and undervalued. They will remind you things are "in your contract". Finger Pointing- Rather than focusing on how to nip a problem in the bud, they will shame whoever made a mistake and penalize you for it. In company wide clinical meetings they will call out mistakes people made to remind everyone to try harder. Scope- Navigators are expected to do the work of all other departments in order to "coordinate a cycle".

avatar
Spring Fertility Response
3y
Thank you for taking the time to provide your feedback. We are so sorry to hear about your experience as that is not our standard here. Our Patient Navigators are an integral part of the clinic and we are constantly monitoring staffing ratios to ensure reasonable workloads. We can assure you our timecards are monitored for compliance and OT is paid where applicable. Please reach out to our HR Department at HR@springfertility.com if you have any outstanding concerns regarding your time worked. We are again sorry to hear all of this and will be reviewing with our managers to identify areas of the clinical team’s experience that can be improved.
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Glassdoor has 106 Spring Fertility reviews submitted anonymously by Spring Fertility employees. Read employee reviews and ratings on Glassdoor to decide if Spring Fertility is right for you.