Smith Tea Reviews

2.9

34% would recommend to a friend

(28 total reviews)

Darren Marshall

27% approve of CEO

35% positive business outlook

Smith Tea has an employee rating of 2.9 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smith Tea employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

28 reviews
1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

There are some very cool people being worked to the bone here without much thanks!

Cons

Will write you up without notification Refuses to use correct pronouns for lgbtq employees Constant microaggresions Ineffective HR. They WILL NOT HELP YOU! Brushes off serious allegations, employees told to "talk it out" Bugs, screws, plastic, rocks, hair clips, hair, dry mold: all routinely found in tea blends, we were told to keep working Refusal to equitably accommodate employees who primarily speak spanish despite continuing to hire them No consistent training procedures, other people getting paid the same (or sometimes less!) than you are teaching you how to pack They will overwork you. You will be doing the job of five people at once most of the time.

1.0
May 26, 2026

Great until it wasn’t

Recommend
CEO approval
Business outlook

Pros

It was great until it wasn’t

Cons

Management are clueless and don’t know how to properly lead a team. Employees are paid unfairly and hardworking Hispanics are paid low and taken advantage of. Loyal workers were dismissed in a humiliating manner. Company places profit before people Things like bugs, shells, bird faeces were at times found in tea and upon removal it was still considered fit for production

3.0
Mar 23, 2026

Getting Better

Recommend
CEO approval
Business outlook

Pros

Fantastic product Outstanding marketing Consistent schedule

Cons

Low pay, but getting better Good teamwork Space constraints

Viewing 1 - 3 of 28 Reviews

Glassdoor has 28 Smith Tea reviews submitted anonymously by Smith Tea employees. Read employee reviews and ratings on Glassdoor to decide if Smith Tea is right for you.