Great until it wasn’t - Production Smith Tea Employee Review

1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

It was great until it wasn’t

Cons

Management are clueless and don’t know how to properly lead a team. Employees are paid unfairly and hardworking Hispanics are paid low and taken advantage of. Loyal workers were dismissed in a humiliating manner. Company places profit before people Things like bugs, shells, bird faeces were at times found in tea and upon removal it was still considered fit for production

Explore other reviews about Smith Tea

5.0
Jun 27, 2025
Recommend
CEO approval
Business outlook

Pros

The environment is one of respect and dignity. There is major growth and lots of opportunity. They have completely restructured management and new HR. The wages have become more competitive. I feel I have a voice here. I’m blessed to have found this place. The product is top notch, but the people here are what really makes it a joy to come to work.

Cons

I don’t have any currently, but will updat

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

There are some very cool people being worked to the bone here without much thanks!

Cons

Will write you up without notification Refuses to use correct pronouns for lgbtq employees Constant microaggresions Ineffective HR. They WILL NOT HELP YOU! Brushes off serious allegations, employees told to "talk it out" Bugs, screws, plastic, rocks, hair clips, hair, dry mold: all routinely found in tea blends, we were told to keep working Refusal to equitably accommodate employees who primarily speak spanish despite continuing to hire them No consistent training procedures, other people getting paid the same (or sometimes less!) than you are teaching you how to pack They will overwork you. You will be doing the job of five people at once most of the time.

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