SmartBank Reviews

4.3

85% would recommend to a friend

(64 total reviews)
avatar

Billy Carroll

89% approve of CEO

86% positive business outlook

SmartBank has an employee rating of 4.3 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartBank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

64 reviews
5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

SmartBank offers a supportive culture, strong benefits, work-life balance, career growth opportunities, and a team-focused environment. They create an environment where people are encouraged to learn, take initiative, and build meaningful relationships with both co workers and clients.

Cons

Like any growing organization, SmartBank also has opportunities to continue improving. With growth and expansion comes change, and sometimes that can mean adapting quickly to new processes or systems. While that can be challenging at times, it also creates opportunities for innovation and development. As the bank continues to grow, maintaining consistency across teams and locations will always be an area to focus on. Continued communication, collaboration, and process improvements can help ensure everyone stays aligned. Overall, the challenges that come with growth are also what make the organization exciting to be part of. They push teams to adapt, improve, and find new ways to better serve our customers and communities.

4.0
Feb 4, 2026

ABM

Recommend
CEO approval
Business outlook

Pros

Great culture and onboading was efficient

Cons

hard to move up or even laterally.

5.0
Jun 4, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible with schedule and PTO

Cons

Slower bank in Tennessee compared to otherss

Viewing 1 - 3 of 64 Reviews

Glassdoor has 74 SmartBank reviews submitted anonymously by SmartBank employees. Read employee reviews and ratings on Glassdoor to decide if SmartBank is right for you.