Does Smart pay their employees well?

According to anonymously submitted Glassdoor reviews, Smart employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Smart. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Smart?

61% of Smart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smart 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Smart?

Software Engineer (10) , Project Manager (6) , QA Engineer (6) , Senior Software Engineer (6) , Consultant (4) , Director (4) , Product Owner (4) , Business Analyst (3) , Customer Service Representative (3) , Quality Assurance (3) , Software Developer (3) , Agile Coach (2) , Designer (2) , Manager (2) , Ruby Developer (2)

What are the pros of working at Smart according to real employee reviews?

"Great people to work with." ((in 24 reviews)); "My voice is always heard and my suggestions and opinions always considered within the team." ((in 9 reviews)); "Great work/life balance!" ((in 8 reviews)); "good benefits" ((in 8 reviews)); "Great colleagues and management in place" ((in 7 reviews))

What are the cons of working at Smart according to real employee reviews?

"Smart Pension has grown quickly, and processes for planning, decision making and communication have not kept pace." ((in 11 reviews)); "Low salary offered in new hire" ((in 3 reviews)); "we don't know what we are building or why Lots of last minute changes meaning wasted work/code No transparency" ((in 3 reviews)); "Managers abuse power and treat staff like they are dispensable." ((in 2 reviews))

What are employees saying about Smart redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smart redundancy and their outlook for job security at Smart in 2026.

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Smart

Smart Reviews

3.6

61% would recommend to a friend

(172 total reviews)

Andrew Evans

71% approve of CEO

54% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity and inclusion

3.8

Culture and values

3.7

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Smart has an employee rating of 3.6 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

172 reviews

4.0

Jan 8, 2026

.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible working from home option

Cons

Lack of direction or recognition

4.0

Dec 4, 2025

Was a great company to work for

Director

Recommend

CEO approval

Business outlook

Pros

Great team, high growth, good people, great engineering team

Cons

A lot of recent up and downs, not focused strategy

5.0

Oct 2, 2025

Great company to work for.

Head of business development

Recommend

CEO approval

Business outlook

Pros

Excellent company to work for.

Cons

Not any that I can think of.

Viewing 1 - 3 of 172 Reviews

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Jobs at Smart

Director of Customer Services

Internal Communications Executive - FTC

Head of Research and Insights

London, England

View job

IT Systems Support Engineer

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