6y
The decision to terminate employees, regardless of the reason, is agonizing. We expect there will be negative feelings after we let people go, but I'm extremely sad to hear that your experience at Signifyd was inconsistent with what we strive to provide for our people. It's certainly not compatible with the majority of the feedback we have received from employees past and present, both here on Glassdoor as well as through our other data gathering methods. We are fortunate to continue to see incredibly low regrettable attrition quarter over quarter,
and in order to keep it that way our critical strategic HR initiatives for 2020 include improving communication from the top down as well as across our global offices, promoting community and belonging amongst our employees, and applying a customer-centric approach to our employees, including more frequent data collection on how they think we are doing and empowering all of our managers to act on that data.
The truth is, we are a growing company in a new market that is still figuring things out. Change is the rule, not the exception, and our mindset is to embrace positive change rather than stick to the status quo just because it is more comfortable or will cause less upheaval. We do our best to minimize the impact of change on our employees, but we fully agree that we can do better. And we owe it to ourselves and you to do a better job of rigorously assessing candidates during the hiring process to ensure they have the agility and comfort with change and ambiguity that are required to be successful here.
We hear anecdotally from our employees that they feel very comfortable dissenting or sharing challenging viewpoints that will help us do better, so we are surprised and disappointed to hear that your experience was otherwise. Regardless, we appreciate you taking the time to write a review and encourage you to reach out to hr@signifyd.com if you would like to give us more details to help us improve.
