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Sheraton

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Sheraton

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Sheraton Reviews

Updated Dec. 2, 2022

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Found 1,644 of over 2K reviews
3.8
68% Recommend to a Friend
Sheraton CEO and President Frits van Paasschen
80% Approve of CEO

Found 1,437 of over 2K reviews

3.8
68%
Recommend to a Friend
80%
Approve of CEO
Sheraton CEO and President Frits van Paasschen
Frits van Paasschen
359 Ratings
Pros
  • "Work environment felt like home(in 48 reviews)

  • "Great people and great benefits(in 39 reviews)

  • Cons
  • "Long hours and being short staffed(in 55 reviews)

  • "It made the work-life balance very tough to achieve(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Sheraton and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Great place to work for

      Oct. 31, 2022 - Sales Coordinator in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was very happy working for them

      Cons

      Work is challenging but pay was good

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    2. 4.0
      Current Employee

      Review

      Dec. 2, 2022 - Banquet Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food Good culture Flexible hours Team work Good coordination

      Cons

      Not competitive salary Few Hours

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    4. 4.0
      Current Employee, less than 1 year

      Work environment

      Nov. 3, 2022 - Maintenance Technician in Surrey, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work environment is very good, managers and co-workers are helpful and friendly.

      Cons

      Pay is less compared to other branded hotels.

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    5. 4.0
      Current Employee, less than 1 year

      Good pay

      Oct. 31, 2022 - Housekeeping in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice colleagues, good benefits and good pay

      Cons

      Management messes up a lot

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    6. 3.0
      Current Employee

      Good

      Nov. 10, 2022 - Front Desk Agent in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great property, great location, thanks

      Cons

      Can't think of any right now

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    7. 2.0
      Former Employee, more than 1 year

      Unsupportive managers who are very out of touch

      Nov. 9, 2022 - Guest Service Agent in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounts are great at Sheraton Suites Calgary Eau Claire. The company is owned by a same group as Fairmont hotels. You get to enjoy both Marriott and Accor hotels.

      Cons

      Main con would be how the managers treat their employees: The executive managers seem very fake. They have no interest in who you are, or how hard you are working. You just feel like a number to them. They try to motivate their employees, but it seems very forced. They run hospitality business, yet they don’t know how to stay connected with their staff. The corporate hierarchical level is at a dangerous level.

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    8. 5.0
      Former Employee, more than 1 year