Sheraton Reviews | Glassdoor.ca

Sheraton Reviews

Updated Feb 24, 2020

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3.7
70%
Recommend to a Friend
83%
Approve of CEO
Sheraton CEO and President Frits van Paasschen
Frits van Paasschen
136 Ratings
Pros
Cons
  • "Standing on your feet long hours(in 38 reviews)

  • "Surprisingly low pay for associates(in 24 reviews)

More Pros and Cons
  1. "Good place to work at"

    StarStarStarStarStar
    Current Employee - Consulting Services Engineer 

    I have been working at Sheraton part-time

    Pros

    good people to work with, flexible schedules

    Cons

    not always enough shift as a part time employee (depends on the month)

    Sheraton2020-01-16
  2. "Must be willing to give a lot of your time."

    StarStarStarStarStar
    Current Employee - Banquet Manager in Laval, QC

    I have been working at Sheraton full-time for more than 10 years

    Pros

    Hotel rebates when on vacation

    Cons

    Paid for 40h/week , actually work way more

    Continue reading
    Sheraton2020-01-28
  3. "Good salary and reconition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sheraton full-time for more than a year

    Pros

    Good salary and recognition for the performance excellent food

    Cons

    Long hours and not extra payment as well as it a year based salary

    Sheraton2020-01-10
  4. "good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Montreal, QC
    Recommends
    No opinion of CEO

    I worked at Sheraton part-time for less than a year

    Pros

    good pay easy to move up

    Cons

    hard to get days off high turn over hour s(open 24/7 365 days)

    Sheraton2020-01-06
  5. "Good place for Rank and File only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GSM in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sheraton full-time for more than 5 years

    Pros

    Good pay , good benefits well settled management

    Cons

    Opportunities of growth is limited to selected people only. very difficult to grow

    Continue reading
    Sheraton2019-12-15
  6. "Sheraton was good place to work"

    StarStarStarStarStar
    Former Employee - Front Desk in Sheraton, BC

    I worked at Sheraton part-time for less than a year

    Pros

    Nice colleagues, and good atmosphere

    Cons

    high turnover rates of workers

    Sheraton2019-12-13
  7. "Perfect Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Club Attendant in Toronto, ON
    Recommends
    Neutral Outlook

    I worked at Sheraton part-time for less than a year

    Pros

    Fantastic Management Fantastic Atmosphere Good relationship with upper management.

    Cons

    None come to mind. Only positives.

    Sheraton2019-11-27
  8. "Horrible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sheraton full-time for more than 3 years

    Pros

    Get a meal of slop once per shift, dry cleaning of the one or two uniformed you get and wear until they’re, mere threads. They will never replace them For you.

    Cons

    Horrible, unsupportive management that have no clue, managers only wanting to work mon-fri and your on your own to deal with all situations by yourself, guests are rude and demanding and mean, moral is terrible, place is old and falling apart. Managers will contact you anytime and all the time while your off and have no respect for your time outside of work.

    Continue reading
    Sheraton2019-12-25
  9. "Good employer and a friendly environment"

    StarStarStarStarStar
    Former Employee - Bellperson 

    I worked at Sheraton part-time

    Pros

    Good benefits Very Supportive management

    Cons

    Lack of transparency from management over decisions

    Sheraton2019-10-23
  10. "Wonderful working day to day; A NIGHTMARE when the owner of the hotel stops by"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Doesn't Recommend
    Negative Outlook

    I have been working at Sheraton part-time for more than a year

    Pros

    The people who work in all the departments are in general all wonderful, dedicated and hardworking despite the low pay. I love my team; we're one big family and all help each other out to ensure things run smoothly. Staff lunches that happen at least once a month are very nice.

    Cons

    The owner of the hotel Dino Dicienzo Sr has no respect for his employees and likes to throw his weight around and intimidate people. He has nothing to do with the day to day operations of any of the departments but if you're unfortunate enough to get a surprise visit from him he'll be sure to criticize your performance and work ethic despite not knowing what your position and job duties entail. If you live in the Niagara area and you don't feel like making a entitled man any more money than he already has I would suggest not working for any of the businesses he owns, which include but are not limited to: The Sheraton on the Falls Hotel, The Crowne Plaza Hotel, The Marriott Hotel, The Skyline Inn, The Hampton Inn, The Days Inn at the Falls, The Christienne Fallsview Spa, The Fallsview Waterpark, T.G.I. Fridays, The Rainforest Cafe, The Hardrock Cafe, or The Starbucks and Sweet Jesus Ice Cream Shop in the Sheraton on the Falls Hotel. I know of an employee in one of the departments who has worked there for 17 YEARS and has not once received a raise, despite petitioning for one with their manager's approval, as it has always been blocked by Dicienzo Sr. He won't pay or treat his employees fairly, but has no problem raising the optional resort fee (that we are not allowed to tell guests is optional, we're only allowed to remove it if they are already aware and ask for it to be taken off) from 5.9% to 7.9% of the cost of goods or services AFTER HST HAS ALREADY BEEN APPLIED. I have worked with no issues in my department for a cumulative 2 years but am now looking elsewhere as I can't stand the thought of contributing to this man's wealth accumulation any further than I already have.

    Continue reading
    Sheraton2019-10-08

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