Does Shell Energy Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Shell Energy Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Shell Energy Retail. This rating has been stable over the past 12 months.

How satisfied are employees working at Shell Energy Retail?

78% of Shell Energy Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shell Energy Retail 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Shell Energy Retail?

Customer Service Representative (37) , Customer First Advisor (17) , Customer Service (17) , Manager (12) , Customer Service Advisor (11) , Senior Software Engineer (10) , Business Analyst (9) , Software Engineer (9) , Cashier (8) , Customer Experience Maker (8) , Customer First Adviser (8) , Analyst (7) , Customer Service Agent (7) , Team Manager (7) , Account Manager (5)

What are the pros of working at Shell Energy Retail according to real employee reviews?

"Great people at most levels" ((in 55 reviews)); "I'm blessed to be a part of an amazing HR team and have great colleagues who care." ((in 28 reviews)); "good salary and hybrid working" ((in 21 reviews)); "Good work life balance in SHell" ((in 19 reviews)); "Great manager who is really supportive" ((in 17 reviews))

What are the cons of working at Shell Energy Retail according to real employee reviews?

"Benefits are poor" ((in 21 reviews)); "Bad management and stressful targets to reach" ((in 20 reviews)); "Minimum pension" ((in 11 reviews)); "Car parking can be challenging." ((in 8 reviews)); "No career progression overall slow progress" ((in 7 reviews))

What are employees saying about Shell Energy Retail redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shell Energy Retail redundancy and their outlook for job security at Shell Energy Retail in 2026.

Shell Energy Retail Reviews

4.1

78% would recommend to a friend

(615 total reviews)

Tony Keeling

88% approve of CEO

55% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shell Energy Retail has an employee rating of 4.1 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Shell Energy Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

615 reviews

5.0

Jun 19, 2026

Great benefits and pay, but stifled by rigid policies

Cyber security architect

Recommend

CEO approval

Business outlook

Pros

- Great benefits - Excellent pay and bonus - Full remote working - Great leadership Free cafeteria lunch and EV charging at Coventry Office

Cons

- Rigid Shell Group policies stifled innovation - Limited collaborative benefit from Shell Group (One-sided relationship) - Shell Group mandates resulted in being locked into specific technologies (for cost saving purposes) - Applying for roles within Shell Group itself was a fruitless endeavour and was a 'ivory tower' experience

5.0

Mar 25, 2025

Great company

Sales support

Recommend

CEO approval

Business outlook

Pros

- Great benefits - Generous PTO - Friendly employees - Nice office - Room for growth

Cons

- Not many young professionals

1.0

Mar 24, 2025

Time

Front line casier

Recommend

CEO approval

Business outlook

Pros

Food candy smokes and beer

Cons

None today or tomorrow got it

Viewing 1 - 3 of 615 Reviews

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