Shell Energy Retail Reviews

Updated Aug 13, 2020

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4.3
92%
Recommend to a Friend
99%
Approve of CEO
Shell Energy Retail CEO Colin Crooks
Colin Crooks
85 Ratings
Pros
  • "Good benefits, regular feedback from managers, good working environment(in 19 reviews)

  • "Their agile working environment allows for flexible working when required and is encouraged(in 12 reviews)

Cons
  • "Pension scheme could be improved(in 20 reviews)

  • "You don't get sick pay for the first few days which is a shame(in 18 reviews)

More Pros and Cons
  1. "Just a really cool company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer First Advisor in Kraków
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    - management makes sure you feel safe and satisfied - there is a lot of support on everything you are doing - everyone is friendly and ready to listen

    Cons

    - so far I did not spot anything that would upset me

  2. "Supportive."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Services 
    Recommends
    Approves of CEO

    I worked at Shell Energy Retail full-time for more than 3 years

    Pros

    Very well looked after company, no wonder other reviews are high too. Great place to work and lovely bunch of people who are there for each other as always. Rather a small family.

    Cons

    Career progression. More focus on PDP.


  3. "Good Employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer First Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than a year

    Pros

    Flexible employer, good balance, great working space

    Cons

    Benefits could be improved a little

    Continue reading
  4. "Great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coventry, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for more than 3 years

    Pros

    - Flexible management - Friendly team - Plenty of benefits on offer

    Cons

    - Not kept updated regards business changes - No sick pay

  5. "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales Agent in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shell Energy Retail full-time for more than a year

    Pros

    -Good management -Wellbeing Wednesday -Holiday booking

    Cons

    -Flexible shift -Holiday for late shift

  6. "What an open, friendly and exciting place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Continuous Improvement Manager in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Helpful, open to challenge and welcoming

    Cons

    Immature processes impacting waste in the organisation and SILO working quite apparent

    Continue reading
  7. "Great place to work and grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Supportive people everywhere in the business Trying to give an environment where people can grow and really add value

    Cons

    Needs even more bold leadership to transform the organisation

  8. "Shell"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coventry, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Shell Energy Retail full-time

    Pros

    Great jobs Amazing staff Togetherness Pay is decent

    Cons

    Progression Information and process always changes

  9. "Comfortable and flexible working enviornment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Coventry, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Used latest technology stacks, Well defined development process

    Cons

    No Cons as of now

  10. COVID-19

    "Not a bad place to work but not as good as it used to be..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Coventry, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than 3 years

    Pros

    *Have supported staff through COVID-19 *Secure job *Fair wages *Free fruit

    Cons

    *Progression seems to be its not what you know it’s who you know, despite working very hard to progress

Found 248 reviews