Does Shawbrook Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Shawbrook Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Shawbrook Bank. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Shawbrook Bank?

63% of Shawbrook Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shawbrook Bank 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Shawbrook Bank?

Analyst (9) , Manager (9) , Underwriter (6) , Business Analyst (5) , Customer Service Representative (5) , Risk Manager (5) , Mortgage Underwriter (4) , Administrative Assistant (3) , Associate Director (3) , Director (3) , Finance Graduate (3) , Financial Accountant (3) , Head of Department (3) , Product Manager (3) , Project Manager (3)

What are the pros of working at Shawbrook Bank according to real employee reviews?

"Great people to work with" ((in 27 reviews)); "It’s a great culture and place to work" ((in 14 reviews)); "Good work/ Life balance" ((in 11 reviews)); "Great team and felt supported working here." ((in 10 reviews)); "Super flexible working, nice offices." ((in 10 reviews))

What are the cons of working at Shawbrook Bank according to real employee reviews?

"Management is poor." ((in 13 reviews)); "Service delivery manager was awful (but moved since then)" ((in 6 reviews)); "little career progression" ((in 4 reviews)); "Senior Management do not seem on the ball in terms of what middle managers are doing around day to day people management." ((in 3 reviews)); "no training whatsoever for underwriters" ((in 3 reviews))

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Shawbrook Bank

Shawbrook Bank Reviews

3.7

63% would recommend to a friend

(233 total reviews)

Marcelino Castrillo

73% approve of CEO

57% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity and inclusion

3.3

Culture and values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Shawbrook Bank has an employee rating of 3.7 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shawbrook Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

233 reviews

5.0

Jun 17, 2026

Inclusive environment at a growing bank, but losing personal touch

Financial accountant

Recommend

CEO approval

Business outlook

Pros

Inclusive nevironment, Fast paced, growing bank

Cons

Can be repetative, there is automantion but resources with the background of automation are needed, as the compnay grew, I feel the human ouch was lost and its becoming more of a corporate

4.0

Jun 14, 2026

Work from home flexibility, but pay raises are lacking

Manager

Recommend

CEO approval

Business outlook

Pros

Work from home majority of week

Cons

Poor pay raises Constant worry of redundancy

2.0

May 16, 2026

Free parking doesn't compensate for poor management and low pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free parking - which isn’t much of a pro, it’s jus a standard expectation.

Cons

Redundancies. Very trigger happy on the redundancies. Business decisions do not match what’s physically happening on the front line. Management are rude, often unhelpful. Pay is way below industry standard.

Viewing 1 - 3 of 233 Reviews

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Jobs at Shawbrook Bank

HR Administrator - 12 month FTC

London, England

View job

Quality Assurance Analyst

Glasgow, Scotland

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Service Desk Engineer

Customer Support Officer - Mortgage Collections

Glasgow, Scotland

View job