Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Service Coordination?

68% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 16 reviews)); "Great benefits and pay." ((in 10 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 9 reviews)); "flexible schedule" ((in 5 reviews)); "Case managers and supervisors are supportive of the people they serve." ((in 5 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 5 reviews)); "Upper Management is very compassionate to employees." ((in 4 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

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Service Coordination

Service Coordination Reviews

3.5

68% would recommend to a friend

(129 total reviews)

John Dumas

78% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.8

Compensation and benefits

3.7

Culture and values

3.6

Work/Life balance

3.3

Senior management

3.3

Career opportunities

Service Coordination has an employee rating of 3.5 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

5.0

Jun 23, 2026

Positive atmosphere overshadowed by excessive paperwork

Service cooordinator

Recommend

CEO approval

Business outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

4.0

May 13, 2026

Independent work is great, but high turnover persists

Support planner

Recommend

CEO approval

Business outlook

Pros

independent work if you can manage well

Cons

high turnover, depends how much help you get from supervisor

4.0

May 12, 2026

Useful resources, but expectations can lead to burnout

Service coordinator

Recommend

CEO approval

Business outlook

Pros

The company has provided many resources and tools to make things easier.

Cons

The expectations can be unrealistic for what they expect people to do and can lead to burnout.

Viewing 1 - 3 of 129 Reviews

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Jobs at Service Coordination

Total Rewards Specialist

Case Manager (Service Coordinator)

Case Manager (Service Coordinator)

Case Manager (Service Coordinator)

Case Manager (Service Coordinator)

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Reviews Service Coordination reviews

Service Coordination

Service Coordination Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive atmosphere overshadowed by excessive paperwork

Independent work is great, but high turnover persists

Useful resources, but expectations can lead to burnout

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