Does Secret Escapes pay their employees well?

According to anonymously submitted Glassdoor reviews, Secret Escapes employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Secret Escapes. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Secret Escapes?

73% of Secret Escapes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secret Escapes 4.4 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Secret Escapes?

Sales Production Coordinator (15) , Contract Manager (9) , Contracts Manager (8) , Sales Manager (8) , Finance Assistant (4) , Manager (4) , Production Coordinator (4) , Commercial Manager (3) , Content Editor (3) , Operations (3) , Sales (3) , Software Developer (3) , Software Engineer (3) , Account Manager (2) , Accounts Payable (2)

What are the pros of working at Secret Escapes according to real employee reviews?

"Great people throughout the company, genuinely ready to get stuck in and help" ((in 30 reviews)); "Flexibility working from home and friendly colleagues" ((in 11 reviews)); "There's free food and drink in the fridge and wine and beer on a Friday." ((in 9 reviews)); "Work life balance was also pretty good." ((in 8 reviews)); "benefits and office location are good" ((in 8 reviews))

What are the cons of working at Secret Escapes according to real employee reviews?

"Low salaries comparing to the industry" ((in 14 reviews)); "Inconsistencies across departments and processes and poor management could make your life quite miserable when you are trying hard to get things done with no structure in place." ((in 10 reviews)); "No career progression" ((in 8 reviews)); "Had and still have bad leadership team" ((in 6 reviews)); "Senior management is a very closed circle of friends" ((in 5 reviews))

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Secret Escapes

Secret Escapes Reviews

3.8

73% would recommend to a friend

(210 total reviews)

Alex Saint and Tom Valentine

74% approve of CEO

55% positive business outlook

Ratings by category

4.4

Work/Life balance

4.0

Diversity and inclusion

3.9

Culture and values

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Secret Escapes has an employee rating of 3.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Escapes employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

210 reviews

3.0

Jun 15, 2026

Supportive colleagues but limited pay and growth opportunities

Sales administrator

Recommend

CEO approval

Business outlook

Pros

Lovely colleagues Good Work from Anywhere Policy

Cons

Pay is not up to par with industry standards for similar roles Employee input is not really taken into account or sought Career progression opportunities are close to non-existent For a travel company, the benefits for travel are atrocious

2.0

Jun 1, 2026

Great location and friendly colleagues, but poor management

New business development

Recommend

CEO approval

Business outlook

Pros

Great office and location and some friendly colleagues in my team.

Cons

Some poor Managers that were not supportive Bonus as opposed to commission. Other similar companies offer much more generous commission.

5.0

May 18, 2026

Great benefits and facilities

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great leadership and good job benefits and a London office with top facilities

Cons

Annual leave package could be better

Viewing 1 - 3 of 210 Reviews

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