I worked at Secret Escapes full-time (More than a year)
Great people who love what they do and have a passion for the company and its product. Beautiful website, great travel deals.
Lack of leadership and vision leads to apathy.
Advice to Management
Hire some new, top players who can move the needle and drive business.
I applied online. The process took 4 weeks. I interviewed at Secret Escapes (London, England (UK)) in March-2018.
I first interviewed for this position in July/August 2017 and was unsuccessful. I had two interviews with three people in total at the London headquarters, which I felt very positive about. Everyone had been very welcoming and communicative before and during the interview. After a second and final interview I felt confident but did not hear anything for a couple of weeks. After chasing I found out a third candidate was now being interviewed and time had been made to interview them, which was obviously not good news for me, however it still took a while (I think three weeks in total) before I found out that I hadn't actually got the job and got feedback from the interviews.
I saw the job listed again on LinkedIn and got in touch again. I was invited back for interview, this time just one interview with two people from before. I was told more interviews were happening in the next week and I should hear back at the end of the following week. After two weeks I'd heard nothing so emailed but got no reply. A few more days passed so I emailed again, and then received a call which I was unable to answer at the time. The voicemail offered me feedback on the interview, which meant I hadn't go the job. I was annoyed that I had to chase this for a second time, and once again no-one had actually concretely told me I was unsuccessful. It is common not to hear back after an application but very rare and unprofessional not to hear back after a final interview.
The actual interview process and meeting the interviewers and seeing the place is great, but the complete lack of communication afterwards lets the whole process down. Which is very ironic for a comms position. However it is hard to tell if this is just one person shying away from making the difficult phone call or not.
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