Long hours, especially for managers and work-life balance is not great. 50-60 hours a week minimum and during promotions, managers are sometimes required to work 8, 9, and even 10 twelve-hour days in a row. Raises don't happen here, for any type of employee and compensation is not competitive with most similar retailers. Stone age technology governs their entire business and some of their stores are literally falling apart. Homeless people, leaking roofs, flooded toilets, mold, mildew, roaches, warping floors, lightless parking lots at night, and so much more. Recent management changes have DECIMATED their level of customer service, causing major drops to their satisfaction ratings. The owners absolutely don't care about you whatsoever and treat employees as expendable at best. Turnover is extremely high and morale is at rock bottom. Between 10 and 15 employees have left the company(10% of the company) in 2020, just in the South Florida region alone. No effective marketing in the greater South Florida area and most locations have VERY low foot traffic. Not a pleasant place to work or spend your hard-earned money at.
