SSE Reviews | Glassdoor.ca

SSE Reviews

Updated 19 October, 2017
220 reviews

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2.4
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
100 Ratings

220 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "SSE"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SSE full-time

    Pros

    Plenty of opportunities at SSE

    Cons

    Salaries are basic, need to improve


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SSE full-time (More than 5 years)

    Pros

    Job stability, staff discounts, share save opportunities,

    Cons

    In my department the management structure could have been better

    Advice to Management

    Create a more regular open door one-on-one interaction with management


  3. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SSE full-time (More than 3 years)

    Pros

    Relaxed environment
    Developing company
    Stable employment
    Have a lot of projects and work load is ok
    Flexible working
    Gives shares to employees
    Company car
    Takes care of its employees
    Most of transmission team are young which is potentially a good future for the company if they invested in the team

    Cons

    No clear job description
    No career path
    No clear organizational chart
    A lot of job roles are not clear what is their roles
    Remote projects
    No appreciation of scientific credits
     No systematic knowledge transfer


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  5. "customer advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coventry, England (UK)
    Former Employee - Customer Service Representative in Coventry, England (UK)
    Recommends
    Positive Outlook

    I worked at SSE full-time (Less than a year)

    Pros

    they are the best in the world in terms of delivering services

    Cons

    they dont sponsor their staff when it comes to Visa or work permit.

    Advice to Management

    just keep on doing what they are supposed to be doing


  6. Helpful (2)

    "SSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Cumbernauld, Scotland (UK)
    Current Employee - Customer Service Advisor in Cumbernauld, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SSE full-time (More than a year)

    Pros

    Compared to other call centres the salary is very good. The job isn't to complicated either.

    Cons

    I don't like repetitive desk work and would like to be up and moving around so the job doesn't suit me.

    Advice to Management

    Sometimes the manner that some management speak to you is very undermining.


  7. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Analyst in Havant, England (UK)
    Current Employee - Test Analyst in Havant, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE full-time (More than a year)

    Pros

    Generous company share scheme, good career prospects, dynamic and forward thinking company.

    Cons

    Parking at office site is very limited.


  8. Helpful (1)

    "Wage good- work like stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Cardiff, Wales (UK)
    Current Employee - Customer Service Advisor in Cardiff, Wales (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SSE full-time (Less than a year)

    Pros

    Good wage not much else

    Cons

    OTT health and safety
    Bad shift patterns
    Stressful workplace


  9. Helpful (3)

    "Very repetitive work. some bullying gets swept under the rug from certain CSMs as it's full of cliques."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Cumbernauld, Scotland (UK)
    Current Employee - Team Leader in Cumbernauld, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SSE full-time (More than 5 years)

    Pros

    Some good people you work with. Salary is good for a call center. And that's all the pros I can think of

    Cons

    Very repetitive and some bullying that's gets swept under the rug from certain CSMs as it's full of cliques. Promotion is from within. People are scared to whistleblow in case they lose their job. Shifts are not great either no work life balance

    Advice to Management

    APD stop thinking about profit and invest in the workers


  10. "Treat customers like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SSE full-time

    Pros

    Employee benefits very good particularly share plans
    Salary - good starting salary for frontline call centre and opportunity for stepper increase based on performance
    Career Opportunities - very diverse business with opportunities to move between areas

    Cons

    Parking becoming a problem due to overcrowding in some areas
    Blame culture

    Advice to Management

    Continue to clear out senior management team


  11. Helpful (3)

    "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Stepps, Scotland (UK)
    Former Employee - Anonymous Employee in Stepps, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SSE full-time (More than 10 years)

    Pros

    Office Hours, free parking, nice office space

    Cons

    Bullying in the work place
    Escalated to Senior Management, HR and Director
    Followed correct procedures, ended up having to leave after 11 years of Service

    Advice to Management

    Care about your staff


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