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Russell Cellular

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Russell Cellular Reviews

3.0

49% would recommend to a friend

(746 total reviews)

Jeff Russell

60% approve of CEO

45% positive business outlook

Russell Cellular has an employee rating of 3.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

746 reviews
1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

most of the average people there are friendly and positive. Free garbage coffee

Cons

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

1.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Fairly chill, clean and safe environment. Content somewhat difficult to learn but actual work was easy to complete. Commissions weren't impressive (15-16/hr including base) but they were fairly easy to meet.

Cons

Management was constantly shifting, and would expect one employee (non-manager) to communicate expectations to other employees. Will look at cameras to find ANYTHING against you when they don't like you. Also if you're looking to climb, don't expect to get any communication from management until they officially make the decision to promote you. They won't even tell you if they didn't consider you.

Viewing 1 - 3 of 746 Reviews

Glassdoor has 751 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.