Ruby Reviews

Thank you for taking the time to leave a review and thank you for your time at Ruby! Now that we all work remotely, we do miss our in-person events, snacks in the breakroom, and fashion Fridays - but our People & Culture team continues to innovate ways to help Rubys create community and build connections. We are happy to hear that you enjoyed your time at Ruby and wish you the best of luck in your next adventure.

Thank you for taking the time to share your feedback. Our new owners are a team of dedicated professionals who are committed to preserving the positive aspects of Ruby while striving for a better tomorrow. We understand that change can be unsettling and acknowledge that our recent merger has resulted in some changes and streamlining to ensure long-term success, including new systems and organizational restructuring. Through these changes, our focus has been to ensure our Rubys are supported and cared for and minimize disruption to our customers. While there have been many rapid changes made in short order, we are nearing the end of our major system migrations and look forward to a period with more consistency ahead. MAP’s Technology team is working through a backlog of bug fixes and feature additions that will recreate some key functionality we had in our old system, along with brand-new functionality to improve our ability to help our customers. Since Ruby was founded in 2003, our structure, practices, and policies have been constantly evolving—and our business will continue to evolve, as we streamline processes and create efficiencies that balance both supporting our team members and delivering on our commitments to our small business customers. While we are disappointed to hear your feedback about our ownership change and subsequent changes, we support you making the choice that feels right for you. We appreciate your time and service at Ruby, and we wish you the best of luck in your future endeavors.