Ruby Reviews

2.4

25% would recommend to a friend

(432 total reviews)

Erin Turley

4% approve of CEO

21% positive business outlook

Ruby has an employee rating of 2.4 out of 5 stars, based on 432 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ruby employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

432 reviews
3.0
Nov 15, 2022
Recommend
CEO approval
Business outlook

Pros

Great place to work, great coworkers and lots of fun in the office! I was ready for a change in Carreer and this is why I left, but definitely a great environment If I wanted to keep working on the same field

Cons

Of course you could always get paid more.. but for that time wasn't too bad

4.0
Nov 10, 2022

Supervisor

Recommend
CEO approval
Business outlook

Pros

Perks, free food, social friday

Cons

None in general for the compnay

avatar
Ruby Response
3y
Thank you for taking the time to leave a review and thank you for your time at Ruby! Now that we all work remotely, we do miss our in-person events, snacks in the breakroom, and fashion Fridays - but our People & Culture team continues to innovate ways to help Rubys create community and build connections. We are happy to hear that you enjoyed your time at Ruby and wish you the best of luck in your next adventure.
1.0
Sep 7, 2023
Recommend
CEO approval
Business outlook

Pros

WAS a business that cared about employees WAS a business that cared about customers WAS a business that had transparent leadership WAS a business that had integrity

Cons

Since Map Communications (which also operates under Posh) bought this business, they have: 1. told employees they can not tell anyone who owns the business 2. fired 90% of the leadership team (close to 50 people), 3. threw out brand new technology for an in-house cheaper solution with fewer features 4. moved customers to said this platform without any notice, consent or plan 5. closed all operations in Oregon (the company's headquarters). 6. continued to operate as though this business is still Ruby and run by Ruby

avatar
Ruby Response
2y
Thank you for taking the time to share your feedback. Our new owners are a team of dedicated professionals who are committed to preserving the positive aspects of Ruby while striving for a better tomorrow. We understand that change can be unsettling and acknowledge that our recent merger has resulted in some changes and streamlining to ensure long-term success, including new systems and organizational restructuring. Through these changes, our focus has been to ensure our Rubys are supported and cared for and minimize disruption to our customers. While there have been many rapid changes made in short order, we are nearing the end of our major system migrations and look forward to a period with more consistency ahead. MAP’s Technology team is working through a backlog of bug fixes and feature additions that will recreate some key functionality we had in our old system, along with brand-new functionality to improve our ability to help our customers. Since Ruby was founded in 2003, our structure, practices, and policies have been constantly evolving—and our business will continue to evolve, as we streamline processes and create efficiencies that balance both supporting our team members and delivering on our commitments to our small business customers. While we are disappointed to hear your feedback about our ownership change and subsequent changes, we support you making the choice that feels right for you. We appreciate your time and service at Ruby, and we wish you the best of luck in your future endeavors.
Viewing 1 - 3 of 432 Reviews

Glassdoor has 437 Ruby reviews submitted anonymously by Ruby employees. Read employee reviews and ratings on Glassdoor to decide if Ruby is right for you.