Ritual Reviews

Updated Apr 30, 2021

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3.1
46%
Recommend to a Friend
57%
Approve of CEO
Ritual Founder Ray Reddy (no image)
Ray Reddy
53 Ratings
Pros
  • "Incredibly smart people to work with(in 9 reviews)

  • "Great team, full of smart people(in 8 reviews)

  • Cons
  • "Work-life balance is really hard to maintain, and it can definitely take a toll on you especially during major promotions(in 8 reviews)

  • "Can have long hours and/or flexible with evenings/weekends etc as you're dealing with the restaurant industry(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Friendly people

      Mar 4, 2021 - Software Engineer(Internship) in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of tasks to do, free credit for lunch

      Cons

      Not much I enjoyed my coop

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    2. 1.0
      Current Employee

      Please avoid!

      Apr 5, 2021 - Sales Operations Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      ~ nice co-workers ~ $15 credits to use in the app every week

      Cons

      ~ extremely toxic work environment designed for people to leave after 4-6 months at most ~ blatant lies to get people in the door ~ very minimal training, expected to hit the ground running right away ~ constantly changing direction, no defined processes or procedures ~ no team building or social activities ~ heeps of people leaving every week ~ no one is happy and people are constantly interviewing elsewhere ~ mediocre product in a highly oversaturated market that doesn't stand a chance ~ management tells lies and teaches staff to lie to people outside of the org if you're looking for a sign, this is it, do not join this company, you will regret it

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      8 people found this review helpful
    3. 4.0
      Former Employee

      Solid Experience

      Apr 20, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed time there, $15 food credits, fun people to work with

      Cons

      long hours, priorities often shifting

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    4. 3.0
      Former Employee

      Typical Start-Up Culture

      Apr 30, 2021 - Support Operations in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and free lunch perks. Lots of opportunity to learn and work on projects you may have not elsewhere.

      Cons

      Too much of a hustle culture. Lacks work-life balance.

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      1 person found this review helpful
    5. 1.0
      Current Employee

      Sinking ship with the worst leadership

      Dec 9, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Use to be really great, smart, hard working individuals. Alot of the smart people have left though. The people remaining now are staying until COVID goes away or vaccines come out. There will be a mass exodus in 2021.

      Cons

      - constantly chasing the next shiny object - career progression is non existent - people are not respected. Individuals are a commodity. There is such a blatant disrespect for people. - egotistical CEO who thinks it's his way of the highway. Never worked with a CEO that refuses to take the advice of people all around him. He has indeed surrounded himself with a bunch of yes men. - the other leadership team members know the CEO treats everyone like crap, they'll admit it behind his back, but don't speak up to defend you. - people ops or HR are watching on the sidelines as the place burns to the ground and people walkout the door by the dozens. - comp is below market, don't listen to what they say. Wealthsimple, Drop, other tech companies pay more. - women treated like secondary citizen. No women on leadership or dreams of getting on leadership team. - yea... It's sinking. Very bad.

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      12 people found this review helpful
    6. 1.0
      Former Employee, more than 1 year

      Super Hot Startup!

      Mar 24, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - stupid and cliche startup perks that are meant to trick you to work for them. That includes weekly ritual credits, subsidizing some of your cell bill, and “social events”. - With the credits above, that’s little extra on your salary. Which is crap considering how trash your salary is. - Some staff are quite nice. I’ve had a few positive experiences with a couple members of management and of other departments. There are some diamonds in the rough there. It’s a shame they submit to the company’s toxic work culture and really inconsistent projects.

      Cons

      - The pay in this role is terrible. It’s far below industry standard and with comp, it’s still too low. - The sales department is toxic and fundamentally broken. There’s very minimal training and you’re pushed too hard too fast. There’s minimal support as well. - Since this company purposely hires eager and unexperienced folks, new hires don’t know any better. So they willingly jump in to push this product. - This terrible foundation means that the sales department is a revolving door. Out of a new hire class, a few always quit within a week. The rest trickle out over the next couple months. - Management takes favourites and also finds nonsensical vendettas against certain people. If people don’t quit in the first week, they’re terrorized until they quit. That or they just get mysteriously fired. Those that stay longer are the yes-people. - Lower management is nicer but totally obedient towards the regime of senior management. - The basic expectations for this job are absurd and you’re seen as a tool to close deals and nothing more. You have to do so much in a day and then are talked down to like it’s a basic task. It’s such an exhausting foundation. Management also does so much micromanagement. Being stressed from work is one thing, having that stress compound with micromanagement is a spell for burnout. That environment causes so much stress compounded with selling in a crowded industry under toxic leadership. Worst of all. Upper management in the same breath will talk and act so cheeky in meetings to act like they care about us. They’ll just say some garbage and cliche statement about how Ritual does things. - There’s a baseline expectation to overwork and this leads to consistent burnout. - Upper management looks at any staff member that doesn’t last as scum. They’d tell us they’re below us and not worth remembering. Absolutely cold and sociopathic. They’re so in their heads about this ride or die mentality from reps that they’re totally oblivious to the absurd turnover rate. When a portion of a hiring class quits in a day (I’m being serious), some within a week, and most by a month, there’s something seriously wrong. Any that make it longer just burnout and quit or are fired cause they’re not suck-ups. They’re to self-absorbed to notice. - The workings of the company end to end are broken. There is so much more work that the sales team must do to make up for the incompetence of other departments. Projects are always hyped up and then de-prioritized to chase another stupid shiny object. - When you bring up issues, you’re gaslit. The moral standard of sales leadership is absolutely non-existent. - This was once a hot startup that was carving out a name for itself in the industry. From reading past reviews and speaking to veteran staff (those that are still around), it once was great to work for. - It’s no longer like that and all departments seem to struggle. There’s been a slow exodus of senior staff from the company. People that once loved it and gave it their all. - There’s been no major changes to address the work environment and the CEO seems so clueless. I have zero idea what the CEO even does there. He always seems so disconnected and anything he says is worded in such a theoretical and unrelatable manner. It’s also clear that he surrounds himself with pure and utter yes-people. Some of which are good and talented people that should be contributing to something meaningful. - This company embodies a lot of toxic startup culture in many ways. Staff that idolize the CEO, cold and toxic senior staff that run-free cause they worship the CEO, preying on young talent that’s easy to unknowingly lure into their toxic work culture, garbage “benefits” that all startups pull off to sound like a great workplace, and more. - This company has a good reputation because it was once great and dynamic. That is slowly eroding thanks to the incompetence, arrogance, and self-absorbed thinking of the company’s leadership. Stay away at all costs from this dumpster fire.

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      7 people found this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Lots of structural problems

      Nov 12, 2020 - Operations in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good and capable people

      Cons

      - Lack of Direction: It's impossible to get things accomplished with goals, KPIs, and teams change constantly, and many times not logically. - Under-managed High Performing Employees: Ritual hired a lot of smart people and made them do low quality work for way too long. It's great to get people started at the bottom doing tasks to learn, but there was very little management of resources. There was a lot of great smart hard working employees being completely under-utilized. - Lack of Autonomy: Lots of great managers (GMs), but they were given very autonomy or little opportunity to run their teams appropriately, which didn't allow them to succeed at the capacity they could -Little Transparency: Really hard to feel like a part of the team when decisions come from no where with no transparency and you have to immediately adapt. - Distant CEO: CEO didn't even show up to our company quarterly meetings. Not bought in at all. I understand it must be so hard to fun a company for 5 years and be motivated, but for the sake of your 300+ employees, you have to show up and share the vision. At least 4 times a year (for quarterly results).

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      4 people found this review helpful
    8. 5.0
      Current Employee, more than 3 years

      An exciting place to work

      Jan 11, 2021 - Business in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The people here are fantastic - smart, collaborative, agile. I love working with every single person here. - The culture is awesome - game nights, trivia and other fun activities, weekly syncs on the company status for full transparency - An interesting product that is proving to be relevant in uncertain times

      Cons

      - There are a lot of pivots, so it's not the right place for those who are inflexible

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    9. 3.0
      Former Employee, more than 1 year

      Burnt out mostly

      Mar 17, 2021 - Operations Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of new things to learn

      Cons

      If you get burnt out, no one can help you because they are equally as burnt out.

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      2 people found this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Good Start-up Company

      Feb 10, 2021 - City Operations Representative in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-workers, flexible hours, positive work environment

      Cons

      Poor senior management communication at times

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