Ritual Reviews

Updated Jun 22, 2020

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3.5
63%
Recommend to a Friend
76%
Approve of CEO
Ritual Founder Ray Reddy (no image)
Ray Reddy
38 Ratings
Pros
  • "Incredibly smart people to work with(in 7 reviews)

  • "Growth environment, great team and lots of opportunities to work on cool projects(in 5 reviews)

Cons
  • "Work-life balance is really hard to maintain, and it can definitely take a toll on you especially during major promotions(in 7 reviews)

  • "Any fast-paced growing startup will face similar growth issues, including changing directions(in 4 reviews)

More Pros and Cons
  1. "Amazing culture and people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritual full-time for more than a year

    Pros

    The engineering culture here is amazing. People here seem to be really smart and passionate. Senior devs are always helping out. Management is also really transparent with all business decisions.

    Cons

    Some of the floors are lacking in good snacks

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  2. "Enjoyed it, sad to be let go"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Development Representative in Toronto, ON
    No Opinion of CEO

    I worked at Ritual full-time for more than a year

    Pros

    Exceptional people - free food - nice office

    Cons

    Leadership needs some work - diversity issues

  3. Helpful (7)

    "Fake it until you make it, only you may never make it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ritual full-time for more than a year

    Pros

    * There's a lot of learning opportunities for the ambitious ones, technology, running a business, resourcefulness, delivering fast. Place builds thick skin like few others out there. * Advancement opportunities for the top performers. Everyone is motivated to push harder to try to be a better version of themselves (and to bring more value to the business). * Equity - people get stock options that vest over 4 years * Smart colleagues – being smartest in the room is very hard. Lots of super smart and dedicated people. * Happy colleagues – engineers are typically challenged in a good way and for the most part they’re happy to work for the company, at least they were. * Good middle management (at least some of them) – they address concerns immediately, they truly remove obstacles and let the engineers worry about engineering, they give lots of freedom, no micro-management, good coaching and career guidance; feels they’re the only ones that truly care about the rest of us. * Unlimited time off (officially) * $15 Ritual daily credit, $50 cell phone subsidy

    Cons

    * Lack of direction – company spends weeks planning a quarter, just to change plans all the way mid-quarter. Very reactive to market shifts – they turn where the wind blows, and often the wind changes direction weekly. They pretend they’re market leaders, but all they do is follow the market. * Lack of regard for quality – speed is the name of the game. Most core systems were built by 3 engineers intended to support a handful of accounts and don’t scale in any way. Every time someone suggests they need to be rewritten, someone from “above” weighs out how long that’ll take vs what else new we can throw on the house of cards, and often senior leadership pushes for new features rather than fixing the problems with the foundation. As a result, most people are in a constant state of "firefighting". Textbook example of sacrificing long-term well-being for short term benefits as an anti-pattern. * Lack of ownership by teams – because teams don’t exist. Senior leadership demands team reshuffles to meet last minute pivots, so no two people have spent working on the same team for more than 3 months. A ton of products are orphaned and their support resembles a game of hot potato. I had to support systems I knew nothing about because I happened to know more about them than anyone else (everyone else had left). * Lack of transparency – senior leadership (founders, heads of departments) have best intentions at heart, but they’re terrible at communicating a vision (or, they don’t have one). Every decision feels like a knee-jerk reaction. Time and time again, they reflect on problems, promise they won’t happen again, and they keep repeating the same mistakes. * Feels like a pyramid scheme at times – doing everything possible to grow, even if that’s completely unsustainable. * Culture – it’s good on the surface, they make you feel like you’re part of the family, etc. But questioning lack of direction publicly will not make you a popular person. Also, when the going gets tough, you get kicked to the curb, which is possibly the right thing to do from the business perspective, but definitely doesn’t make you feel appreciated.

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  4. "Great people. Great potential."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritual full-time for more than a year

    Pros

    • The entire team is energetic, thoughtful and hardworking • Culture is heavy on taking ownership on projects so there is a lot of room for autonomy • HR/ People Ops - they care so much about the staff and it shows

    Cons

    • Project development can be hack-y and lack structure but 🤷‍♂️Ritual is only 6 years old - structure will come

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  5. "Great culture for most"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Ritual part-time

    Pros

    Awesome team environment, really fun but productive and results-driven. Amazing perks like a great office and Ritual credits daily.

    Cons

    Can have long hours and/or flexible with evenings/weekends etc as you're dealing with the restaurant industry.

  6. "Pressure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ritual full-time

    Pros

    Newest technologies and trends, snacks and benefits, nice office, great people.

    Cons

    Too much pressure, you are expected to work under pressure for at least 9 - 10 hours daily.

  7. "Hard working environment with a friendly team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Configuration Analyst in Toronto, ON

    I have been working at Ritual part-time for less than a year

    Pros

    Startup environment, lots of collaboration and helpful teammates. Young minds with good ideas.

    Cons

    Management is a bit unreliable and training wasn't great

  8. "Fast-paced, environment of constant improvement"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritual full-time for more than a year

    Pros

    Smartest group of colleagues I have worked with, aligned around a challenging but fun problem. Super satisfying to see how quickly new ideas can be tested and implemented. Bias towards execution vs. constant strategy ideation creates a culture of action and means pace of learning and growth is easily 3x larger companies.

    Cons

    High volume of workload can sometimes feel overwhelming, part of the nature of a company at this stage trying to tackle a competitive market. Not the right fit for someone looking for a structured, predictable workday.

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  9. "Good Opportunity for Growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Positive Outlook
    Approves of CEO

    I have been working at Ritual full-time for more than a year

    Pros

    High degree of responsibility Amazing culture In my personal experience I have been rewarded for hard work.

    Cons

    Inflexible systems. It can be hard to do extremely simple things. Salary is mediocre.

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  10. Helpful (4)

    "Horrible company, Fake reviews"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Ritual full-time for more than a year

    Pros

    Honestly not much. People say the 15$ lunch is a pro, but if getting free lunch is what you want, you might as well work at McDonald's.

    Cons

    What bothers me is that Ritual writes fake reviews to attract more people to work there, while the existing employees are unbelievably unhappy. They are downsizing and firing people left and right for no reason. The expectation is that you have to work around the clock, without any clear path to promotion. You can tell the company is not doing well, since all the good engineers are leaving. What a shame.

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Found 62 reviews