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      ResourceBank

      Engaged employer

      ResourceBank Reviews

      3.9

      78% would recommend to a friend

      (40 total reviews)

      Richard Pearson

      83% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Culture and values

      3.9

      Diversity and inclusion

      3.8

      Work/Life balance

      3.7

      Senior management

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      ResourceBank has an employee rating of 3.9 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResourceBank employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      40 reviews
      1.0
      Jun 21, 2022

      Avoid - not what they make out to be

      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      nice people, small, local company, central to most in Telford

      Cons

      managers in it for themselves, on the take, I had to work on furlough, don't believe the reviews, it's all show, good people now all leaving

      avatar
      ResourceBank Response
      3y
      OK, that's a tough one to read ! Firsly, I'm sorry you feel that way but I have to say it doesnt ring true to me and fortunately is very different from most reviews. We have a great team of people - I'm proud of them all- but particularly the management team who are the most kind and supportive people I know. We / I go out of our way to reward and recognise all members of the team and I am thrilled we have just paid out record bonuses to everyone ( not just managers !! ) I wish you well in the future but I would be surprised if you find a more welcoming and supportive group of people than my colleagues at ResourceBank.
      3.0
      May 17, 2022

      Lack of leadership

      Recruitment advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      The vast majority of the employees are really nice people, very welcoming.

      Cons

      No leadership whilst moving the goalposts. TL was more worried about being re-elected to a councillor position locally than anything to do with my work. Left to my own devices without any feedback to then be told o had not passed my probation. The anxiety of not knowing what would happen next was really effecting my mental health and I told HR this. I did not pass my probation and was told maybe I shouldn't drink energy drinks that may be effecting my mental health.... Amazing lack of wellbeing management or care. I felt really let down by everyone involved and had a young child at home to support.

      avatar
      ResourceBank Response
      4y
      I was sorry to hear about your experience with ResourceBank and I would hope this is not representative of how we operate in general. We do allow our colleague to explore and enjoy other interests but it sounds like your TL may have taken this too far - I know this won’t happen again. We wish you well in the future and hope you have found a good fit for your skills.
      4.0
      May 19, 2025

      Good

      Coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly team Good work/life balance Supportive

      Cons

      No progression Poor pay Bonuses have not happened for the last 2 years

      Viewing 1 - 3 of 40 Reviews
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      ReviewsResourceBank reviews

      Glassdoor has 42 ResourceBank reviews submitted anonymously by ResourceBank employees. Read employee reviews and ratings on Glassdoor to decide if ResourceBank is right for you.