Does RelateCare pay their employees well?

According to anonymously submitted Glassdoor reviews, RelateCare employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at RelateCare. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at RelateCare?

48% of RelateCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RelateCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at RelateCare?

Patient Scheduling Representative (30) , Customer Service Representative (19) , Patient Service Representative (15) , Scheduler (12) , Patient Scheduler (11) , Medical Representative PSR (5) , Team Leader (5) , Customer Service (4) , Call Center Agent (3) , Call Center Representative (3) , Call Centre Agent (3) , Manager (3) , Medical Receptionist (3) , Patient Representative (3) , Scheduling Agent (3)

What are the pros of working at RelateCare according to real employee reviews?

"Great location and able to work from home." ((in 25 reviews)); "Some leads and operations people are great." ((in 13 reviews)); "Easy to advance and great management." ((in 9 reviews)); "great work life balance." ((in 7 reviews)); "Great colleagues and good first step into corporate" ((in 7 reviews))

What are the cons of working at RelateCare according to real employee reviews?

"low pay unfortunately and late evening hours" ((in 19 reviews)); "No benefits whatsoever" ((in 7 reviews)); "Lied about the amount of work we were expected to do, constantly always increasing out work load, such as expanding with a brand new doctors office with all new information and processes, and given absolutely no additional training or allowed any time to go over the new changes." ((in 6 reviews)); "Line managers have ego issues" ((in 5 reviews)); "Short breaks and lunch period." ((in 4 reviews))

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RelateCare

RelateCare Reviews

3.1

48% would recommend to a friend

(209 total reviews)

46% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.1

Culture and values

3.1

Senior management

2.8

Career opportunities

2.0

Compensation and benefits

RelateCare has an employee rating of 3.1 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RelateCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

209 reviews

3.0

Jun 16, 2026

Remote work offers flexibility, but late hours challenge balance

Patient representative

Recommend

CEO approval

Business outlook

Pros

Steady work, worked remote so easy going. Late hours helped me take time for myself in the mornings

Cons

Late hours, Americans can be difficult to deal with, training staff has an attitude

4.0

Jun 11, 2026

Great flexibility and supportive culture, but limited opportunities

Consultant

Recommend

CEO approval

Business outlook

Pros

Very flexible and excellent work/life balance. Management trusts you to do a good job and lets you do it in the way that works best for you. Supportive team. Really open CEO who wants to do a great job and have happy employees.

Cons

Often can feel on an island with small teams and the time difference from Ireland and the US. Some limited opportunities but they are expanding. PTO is a little low and some benefits are not outlined well yet.

3.0

Jun 4, 2026

Great team and management, but low pay and benefits

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The Team, Management, Work from Home and hours.

Cons

Low Salary, limited benefits and no bonuses,

Viewing 1 - 3 of 209 Reviews

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Jobs at RelateCare

PART TIME: Patient Service Representative - English Speaking/Bilingual, Puerto Rico based

Telehealth Nurse - Compact Licence

Patient Service Representative - English Speaking/Bilingual, Puerto Rico based

Patient Service Representative

Telephonic Primary Care Nurse - Massachusetts license required (Adult PC triage)