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      Refuge

      Engaged employer

      Refuge Reviews

      3.0

      44% would recommend to a friend

      (210 total reviews)

      Gemma Sherrington

      80% approve of CEO

      21% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.0

      Culture and values

      2.9

      Work/Life balance

      2.7

      Senior management

      2.6

      Career opportunities

      2.4

      Compensation and benefits

      Refuge has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Refuge employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      210 reviews
      1.0
      May 27, 2026

      Supportive colleagues but poor management treatment

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues in frontline roles

      Cons

      Shocking treatment of staff by management, terrible pay, long hours, horrible clients

      5.0
      Apr 20, 2026

      Overall great experience

      Idva
      Recommend
      CEO approval
      Business outlook

      Pros

      I had an amazing team, really nice managers, and healthy work environment + healthy work/life balance. I learnt a lot and despite it being a really demanding role in a very busy part of London, I still look back on it very positively. I would love to work for Refuge again in the future.

      Cons

      Pay could definitely be better.

      Viewing 1 - 3 of 210 Reviews
      Related searches: Refuge jobs | Refuge salaries | Refuge benefits | Refuge interviews
      ReviewsRefuge reviews

      Glassdoor has 220 Refuge reviews submitted anonymously by Refuge employees. Read employee reviews and ratings on Glassdoor to decide if Refuge is right for you.