2y
Thank you for your feedback. We’re very sorry to hear your experience with us wasn’t a more positive one, and we take your concerns seriously.
Regarding salaries, we’re one of the few employee-owned companies of our kind, and we care deeply about the financial success of our people. While we do not currently offer cost of living increases, we do pay above industry standards and offer regular performance-based bonuses and other bonuses so that everyone can share in our company’s success.
We’re also very proud of our management team and we are thoughtful when we make any manager changes. They’re a big reason why our average employee tenure is higher than at most companies, and why 96% of our team members would recommend ROI as a great place to work. Our turnover rate is also below average, especially in the Bay Area, where we are based.
We’re sorry again that your experience wasn’t better and we’re always looking to improve. If you’d like to talk about any of your concerns in detail, we encourage you to get in touch at roihr@roico.com.
Thank you again, and we wish you well in your future endeavors.
Sincerely,
The ROI team
