Queensmith Reviews

4.1

44% would recommend to a friend

(13 total reviews)

54% positive business outlook

Reviews by job title

13 reviews
3.0
Apr 25, 2022

Some nice people, but a little toxic

Recommend
CEO approval
Business outlook

Pros

Mostly you will be left alone to do your work, which is nice. Well supplied tools and equipment. Management can be good sometimes for listening and understanding. Not bad job if you are new to jewellery, but don't stay long.

Cons

There once was a few good perks, like free lunch, and occasional bonuses, but no more. Some people there will do anything to climb the ladder, lots of gossiping and people telling management bad things about you. Management can often make people feel like their job is not secure and they are replaceable. This leads to a lot of insecurities and destruction of team environment. Very low ceiling for career advancement. No opportunities for promotions. Bad working hours. No flexibility at all for change of work hours. Many people get exhausted and have no energy for learning new skills after work. Very high number of people leaving. Most of management do not understand how jewellery is made, asking lots of questions and taking your ideas to the boss or just end up wasting lots of time and money on big mistakes. Some workshops are poorly designed and can cause a lot of difficulty in getting work done. Some people get sore necks from sitting there a long time in bad position.

2.0
Apr 14, 2023

Join if you are looking for experience and you are very patient

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great offices - Decent and regular salary based on what you do - Half of management can be very understanding - Diversity (they make sure to show that off on the website) - Good place if you are vegetarian, vegan, gluten free, etc - You are supplied with whatever equipment, electronics and needs that you have

Cons

- No real room for career development. If you have no idea how to progress - they will not suggest anything and you are saving them money. - The other half of management are VERY condescending and make sure you know that you can easily be replaced. - "Regular socials on the house of course" - this is false. It happens maybe twice a year? You get treats once or twice (max) every month but it's mostly junk food. There used to be full on lunches. - The environment can sometimes be gossipy. - Working hours are very bad. - No personal space. If you need to hang out in your own bubble for a moment you can lock yourself in the toilets and hope that nobody comes banging on the door. - Funny discount policies. - New people leaving/joining every month.

5.0
Nov 20, 2025
Recommend
CEO approval
Business outlook

Pros

Great team collaboration and strong management support. Opportunities for professional growth and skill development

Cons

Occasionally fast-paced and busy, which can be demanding during peak seasons

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Queensmith Response
4w
Thank you for the kind words. The pace is real, and we are so proud of the supportive culture. Thanks for mentioning it. It means a lot.
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Glassdoor has 15 Queensmith reviews submitted anonymously by Queensmith employees. Read employee reviews and ratings on Glassdoor to decide if Queensmith is right for you.