Does Qualifacts Systems, Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualifacts Systems, Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Qualifacts Systems, Inc.. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Qualifacts Systems, Inc.?

64% of Qualifacts Systems, Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualifacts Systems, Inc. 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Qualifacts Systems, Inc.?

Implementation Specialist (7) , Software Engineer (6) , Business Analyst (3) , Project Manager (3) , Billing Specialist (2) , Customer Success Manager (CSM) (2) , Sales (2) , Software Engineer II (2) , Staff Technical Writer (2) , System Administrator (2) , Talent Acquisition Specialist (2)

What are the pros of working at Qualifacts Systems, Inc. according to real employee reviews?

"Some good people are still hanging on there" ((in 14 reviews)); "Work/life balance is good" ((in 8 reviews)); "Good benefits and good enviroment" ((in 8 reviews)); "Good culture" ((in 8 reviews)); "Remote, ok pay, good coworkers" ((in 6 reviews))

What are the cons of working at Qualifacts Systems, Inc. according to real employee reviews?

"poor leadership and communication. it was very difficult to move yourself up for a promotion." ((in 6 reviews)); "Managers give employees false hope that promotions/changes are coming but never follow through" ((in 5 reviews)); "Little Training" ((in 5 reviews)); "had to find out from other employees what they are being paid and found several after me had a higher salary but were in a lower level position." ((in 3 reviews))

What are employees saying about Qualifacts Systems, Inc. redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualifacts Systems, Inc. redundancy and their outlook for job security at Qualifacts Systems, Inc. in 2026.

Qualifacts Systems, Inc. Reviews

3.4

64% would recommend to a friend

(138 total reviews)

Josh Schoeller

82% approve of CEO

53% positive business outlook

Ratings by demographic groups

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Qualifacts Systems, Inc. has an employee rating of 3.4 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualifacts Systems, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

138 reviews

1.0

Feb 7, 2025

This used to be a great place to work, but the company has significantly gone downhill

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Work/life balance is good - Team members are great to work with; there's excellent collaboration culture. - Great for remote work

Cons

1. Limited/no opportunities for career growth. 2. A lack of diversity in leadership roles. 3. Compensation is not competitive within the Toronto market, and it appears that salary adjustments were made without thorough market research. 4. Leadership quality is inconsistent, with fewer leaders who actively foster learning and mentorship. 5. Several benefits and perks that were previously part of OnCall have been quietly phased out, including flexible time off and the annual holiday office shutdown. In 2024, this was replaced with three floater days, which has since been reduced to one in 2025. The career development perk ($150 per year for courses or conferences) has also been removed. 6. Multiple rounds of (quiet, but noticeable) layoffs have led to increased workloads for remaining employees and growing frustration among customers. 7. Company-issued laptops come preloaded with excessive software that make the computers extremely slow. 8. There's been a noticeable shift toward offshoring roles from Canadian and American teams to India, presumably for cost-saving measures.

Qualifacts Systems, Inc. Response

1y

Thank you for sharing your concerns. We genuinely value our employees and their feedback. We understand that the initiatives mentioned may not address the specific issues one is facing, we do know that it is helpful. We would like to schedule some time to speak with you to better understand and work towards more effective solutions, please reach out to Hrhelp@qualifacts.com so we can connect.

2.0

Jun 23, 2026

Flexible hours but poor leadership and communication

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

flexible hours and work point recognition

Cons

poor leadership and communication. it was very difficult to move yourself up for a promotion.

5.0

Sep 23, 2025

Top notch work culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good perks and benefits available

Cons

The pay could be slightly more competitive.

Qualifacts Systems, Inc. Response

8mo

Thank you for the review. We're happy to hear that you're finding value in our comprehensive perks and benefits package. We view these benefits as a crucial part of the total compensation we offer. We also appreciate your candid feedback on salary. Compensation is something we review constantly to ensure we remain competitive in the market. We use industry data and performance to structure our pay bands, and we commit to consistently evaluating our strategy to reward our high-performing team members.

Viewing 1 - 3 of 138 Reviews

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Jobs at Qualifacts Systems, Inc.

Enterprise Account Manager

Remote

View job

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Business Development Representative

Social Media Video Content Creator Intern