PsPrint Reviews

Cons

I feel sick every day I pull into the parking lot. Management is non-existent or has checked out and is coasting towards retirement. Management has no relationships with employees, This company could be a moneymaker if they had good management. Sweat shop atmosphere. bizarre attendance point system. you cant even go home sick if "the computer doesn't have time available" . Management has no people skills. Wont look employees in the eyes when they talk to you. If you are going to shut this department down.....lets get this ball rolling...we could all be outside working in our yards soon.

Cons

Lack of leadership and management. We don't have any support as far as learning tools. Our system is very slow and difficult which is miserable for us and in turn we get the upset customers. There is lack of management we have NO communication whatsoever. Lack of pay. Eventually you'll be doing more and more than your role calls for with no compensation.

Cons

Lack of management and zero leadership. Once you are out of training, you are on your own. Department moral is extremely low. Although it is a small business; it is owned by Deluxe Corporation. HR and management does not have the time to listen, change or create a positive working environment. The rules are the rules and that is final. Co-workers are amazing and is a shame no one is rewarded or praised because no one has the time to stop and notice.

Cons

Where to start? First off the management is completely out of touch with their production staff. They make decisions independently without consulting the employees whose lives they are affecting. The only way to get ahead in the company is to be the same ethnicity as the management. They constantly make you do overtime and set higher and higher goals to reach and don't care how hard they have to make you work to reach those goals. They never do anything nice for the hardworking people there ie catered lunch or bonuses. They refuse to give decent pay raises or training to qualified employees unless you are the correct ethnicity. Management is always watching you and their favorite thing to do is obsessively monitor your attendance points because they almost take joy in firing long time employees due to it. Don't bother trying to get ahead unless you speak fluent Spanish.

Cons

Non-existent management top-tier management, police-state approach to call center, but an observable hierarchy of those who are making good pay who are completely separated from the hardcore problems.

Cons

This place is being mismanaged and run into the ground by Deluxe. They laid off the entire customer service team in Oakland and moved it to a unprepared and untrained team in Kansas City.

More layoffs are coming in the Oakland location. They have mandatory overtime for 4+ years and change your schedule without notice. Employees are all unhappy but still scared to lose their jobs.

The only thing that matters to Deluxe is the almighty dollar. Employee or customer satisfaction take a back seat to profits. Executive management have all jumped ship recently if that tells you anything.

Cons

To many changes, Feels like i am being watched all the time.

Cons

Every day is over time because they always set higher and higher expectations. However, there's a major oversight or burning out your employees. A lot of people are being pressured into working long hours, and looked down upon by management if they don't put in a certain amount of overtime. And if they put in too much OT then they are reprimanded.

Cons

Everyone but upper management is completely miserable. No increase in salary, understaffed, overworked, incentive for improvement is facility-wide humiliation, no talking allowed (including casual daily greetings), constant stress, broken systems, questionable practices, toxic environment in every way. There's even a high turnover rate in HR if that tells you anything.

Cons

I worked in the call center which was, and probably still is, supervised like a prison. Among other things, you needed to clock in and out with a hand scan. You've given a measly amount of PTO, but not allowed to use it if any other employee also requests time off then. The list goes on. My last straw was being told to ask permission to get up from my desk for any reason, specifically to use the bathroom. No thanks. I quit to work anywhere that would treat me like an adult.