PsPrint Overview

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  • www.psprint.com
  • Oakland, CA
  • 51 to 200 Employees
  • 2003
  • Subsidiary or Business Segment
  • Business Service Centres & Copy Shops
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

PsPrint Reviews

1.5
0%
Recommend to a Friend
10%
Approve of CEO
Lee Schram
Lee Schram
7 Ratings
1.0
Current Employee, more than 3 years

"Total Debacle!"

Mar 14, 2018 - Customer Service Representative in Lenexa, KS
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Coworkers are great. We try to keep each other positive. Great Benefits (because you will need antidepressants and anxiety meds.

Cons

I feel sick every day I pull into the parking lot. Management is non-existent or has checked out and is coasting towards retirement. Management has no relationships with employees, This company

Advice to Management

Upper management needs to clean house and get some management that knows the job and how to be in charge. My thought is that a manager is to pick up the slack when the department is slammed. not
See All 16 Reviews

PsPrint Interviews

Experience
Getting an Interview
Applied online100%
Difficulty
NaN
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Declined Offer
    Application

    I applied online. The process took 5 days. I interviewed at PsPrint (United States)

    Interview

    First Step is a phone interview, then there are in-person interviews with 4 people (about 15 minutes each), you will meet with the HR director the same day, you are given a written communications test, a math test, and eventually a drug test ~2 hours.
    Interview

    What things frustrate you the most? How do you usually cope with them? Tell me about PSPrint. How would you describe our services to a potential customer? How did you get along with your last supervisor? What faults/strengths did they have that did/did not work well for you? Working in customer service can definitely be stressful, especially when working with customers on a deadline and who are upset due to variable factors. What measures or actions do you take to vent frustration and release stress during your work day? ROLE PLAYING: Imagine that you finishing up a call with a customer; the issue that you are helping them with is something that you need to look into further with your supervisor via email. There are several callers holding in queue that need assistance and your supervisor is busy assisting other reps at the moment. You have to send your email to your supervisor and post an informational note the order as well as help the other customers in queue, how would you approach this situation?

    Answer Question

See All 1 interviews

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