Protocol Reviews

Outdated Recruitment model, very old guard type style of recruitment. No HR. Inconsistent salaries & commission structure. Commission structure is poorly implemented and penalises more than it rewards. No clear progression or structured training plans, you learn most of it on the job shadowing. Senior management team has a clique culture, elitist at times. Only certain people can get away with leaving on time without being frowned upon. High turnover of staff. Little transparency in operations opening up back office politics and the so called 'rumour mill' which are often proliferated by certain members of senior management.

The most soul destroying environment. Managers will only acknowledge you if you are a ‘big biller’. A manager in particular would pick and choose days which we they wanted to be friendly. They sell a work life balance, but you practically have to beg for a day to WFH, absolutely no trust. Happy to push you out the door if you are struggling, rather than offering any support. Hire people and extend their probation periods, only to sack them in the end. Outrageous turnover. Overall an awful atmosphere, practically no benefits of working at Protocol, progression is merely a myth.