Prospects Reviews

3.0

46% would recommend to a friend

(60 total reviews)
avatar

Nick Bell

51% approve of CEO

28% positive business outlook

Prospects has an employee rating of 3.0 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prospects employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

60 reviews
4.0
Apr 5, 2025

Fair Employer

Recommend
CEO approval
Business outlook

Pros

Able to manage own work as long as targets are met

Cons

Targets can sometimes be difficult to meet with so many different demands on advisers.

2.0
Nov 22, 2024
Recommend
CEO approval
Business outlook

Pros

If you're good at data management (there's a lot) and working very very quickly, absolutely fine job It's heavy on problem-solving and managing your own skills and knowledge, so if you're very independent, bonus Talking to customers is wonderful because you don't have the same rules as Work Coaches If you're independent and can just get on with it, the job itself is wonderful. The other advisers are lovely. Working with Job Centres, really nice and will help you feel part of the team. The power structure itself makes everything fall apart.

Cons

In the day-to-day, seeing people and making CVs and giving advice is fine as long as you're decent on a computer - and I mean pretty decent, and quick, there is A LOT of paperwork and rules. As soon as management, quality, HR, IT get involved, it's the worst day of your life. So much belittling and micromanaging, nasty mentalities in managers who will never help you, rude higher management who do not care about anything except for what you're doing for the business. Are you bringing in money for the company? No? Then leave. There was a manager here who died this year, and he may have been the last decent manager this contract had. Managers will also try and lie to your face to get you to do what they asked. An extreme amount of ego and constant power trips, and they will try and blame you for problems every single week. Considering it's an employability service, the only thing they care about any more is profits, financial profiles, bringing money in. Started making everyone redundant who wasn't an adviser. The training is AWFUL. It only teaches new advisers how to follow their rules.

Viewing 1 - 3 of 60 Reviews

Glassdoor has 67 Prospects reviews submitted anonymously by Prospects employees. Read employee reviews and ratings on Glassdoor to decide if Prospects is right for you.