Pros
Frontline staff and some coworkers are deeply passionate and committed to the work despite being underpaid
Cons
Toxic leadership culture: Decisions are made by a select few without transparency or staff input. Leadership often promotes loyalty over competence. Micromanagement & fear tactics: Staff are monitored closely and often made to feel disposable. There’s little room for autonomy or innovation. Poor boundaries and burnout: Unrealistic workloads and emotional labor are expected without proper support or acknowledgment. Retaliation for speaking up: Bringing up concerns (even professionally) often leads to being pushed out, silenced, or ignored. Lack of accountability: Clear policies are either missing or inconsistently applied, leading to favoritism and dysfunction.