ProPay Reviews

3.2

59% would recommend to a friend

(25 total reviews)

Gary Goodrich

60% approve of CEO

41% positive business outlook

ProPay has an employee rating of 3.2 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ProPay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

25 reviews
1.0
Dec 2, 2020

Stay Far Away

Recommend
CEO approval
Business outlook

Pros

Pay and benefits are decent

Cons

ProPay is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. They don't value American employees at all. The culture at ProPay is that of India: Asking questions or getting clarification on anything is sign of weakness, even if you're a new employee. When new employees start asking questions about the system, they are told "Stop asking so many questions”. Hands-on training is non-existent. It's by far the worst communication (and management) I've ever seen at a workplace in my 10+ years in the IT industry. Don't expect a fun work culture. You just go from sprint to sprint/project to project in the most boring way possible. I know work isn't fun all the time, but there is zero levity at this company. I'd say it's “just another corporate job”, but I've had those and that doesn't describe how bad working at this company is. Bottom line: If you want to like the place you work and/or feel good about the work you do, you can do WAY better than ProPay or any company owned by Global Payments.

5.0
May 23, 2019

Great company, great culture, cares about their employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ProPay and it’s parent company TSYS truly cares about their employees and genuinely wants them to succeed. At least once per year a company wide survey is sent out to get the honest feedback from their employees, and actively work to implement changes for the areas that rank the lowest. ProPay/TSYS has the best work/life balance of any company I’ve ever worked with. On number ours occasions I have seen first hand the company’s willingness to support their employees when extenuating circumstances come up, if the employee or a family member is sick they will work with you, you just need to communicate what is going on and don’t abuse the freedom given to you. If an employee is underperforming, they provide improvement plans which are worked out with the employee, and they are given the tools and support they need to be able to succeed if that is what the employee wants. I have seen managers fight for their employee to give them what they deserve, and have played an active role in increasing wages, and providing career development. A large percentage of jobs are filled by internal candidates and moving them up into amazing careers.

Cons

The finance industry comes with a lot of red tape. Sometimes it takes longer to implement changes than people would like, but there are regulations that have to be met and it is understandable.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 43 ProPay reviews submitted anonymously by ProPay employees. Read employee reviews and ratings on Glassdoor to decide if ProPay is right for you.