Stay Far Away - Software Engineer ProPay Employee Review

1.0
Dec 2, 2020
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are decent

Cons

ProPay is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. They don't value American employees at all. The culture at ProPay is that of India: Asking questions or getting clarification on anything is sign of weakness, even if you're a new employee. When new employees start asking questions about the system, they are told "Stop asking so many questions”. Hands-on training is non-existent. It's by far the worst communication (and management) I've ever seen at a workplace in my 10+ years in the IT industry. Don't expect a fun work culture. You just go from sprint to sprint/project to project in the most boring way possible. I know work isn't fun all the time, but there is zero levity at this company. I'd say it's “just another corporate job”, but I've had those and that doesn't describe how bad working at this company is. Bottom line: If you want to like the place you work and/or feel good about the work you do, you can do WAY better than ProPay or any company owned by Global Payments.

Explore other reviews about ProPay

5.0
Oct 3, 2022
Recommend
CEO approval
Business outlook

Pros

Great manager and department team.

Cons

Cayan caused problems when they were put in charge

4.0
Aug 7, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked for ProPay for many years. I have really enjoyed my time in the technology section and have been able to grow my skills. The company is in the process of growing rapidly which leads to advancement opportunities. I have always found the location, benefits, and pay to be good. Their leave policy is generous.

Cons

ProPay is part of a much larger company (TSYS) that drives many of the policies we have to follow. This is, at times, annoying, when we have to change a process because some other division or company (within TSYS) had some success with a process. Not enough time is dedicated to training and process improvement. We have been trying to implement CI/CD for almost a year and it is still a struggle finding time outside of the day-to-day activities to devote to this process. Some recent changes in management in the Technology section are leading to a chaotic workplace. The new managers question every decision that was made over the last 15 years - which is fine, some of those decisions should be questioned - but they never ask the tech leaders advice on what changes should be made.

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