Does ProCook pay their employees well?

According to anonymously submitted Glassdoor reviews, ProCook employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ProCook. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at ProCook?

80% of ProCook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ProCook 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ProCook?

Sales Advisor (14) , Sales Assistant (12) , Store Manager (10) , Sales Associate (9) , Part-time Sales Advisor (8) , Manager (7) , Retail Sales Assistant (5) , Customer Service Representative (4) , Deputy Manager (4) , Customer Service Agent (3) , Sales (3) , Shop Assistant (3) , Supervisor (3) , Anonymous (2) , Customer Service (2)

What are the pros of working at ProCook according to real employee reviews?

"Pay is good" ((in 18 reviews)); "Good managers and good operations" ((in 9 reviews)); "great and supportive team" ((in 9 reviews)); "Good culture" ((in 6 reviews)); "Friendly team and good training" ((in 5 reviews))

What are the cons of working at ProCook according to real employee reviews?

"poor management." ((in 7 reviews)); "Bad hours >no flexibility" ((in 4 reviews)); "Area manager doesn't seem to know what Graduate Scheme is at all and will not have any positive meetings only weekly conference calls to discuss the store KPI's." ((in 3 reviews))

ProCook Reviews

Compare reviews

4.2

80% would recommend to a friend

(133 total reviews)

Lee Tappenden

86% approve of CEO

79% positive business outlook

Ratings by category

4.8

Diversity and inclusion

4.3

Culture and values

4.1

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

ProCook has an employee rating of 4.2 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ProCook employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

5.0

Mar 6, 2026

The best place to work in retail

Sales assistant

Recommend

CEO approval

Business outlook

Pros

The pay is competitive The skills you learn I.e how to sell and what makes good salesmanship. The management that I had whilst working in procook were more than fair and flexible. The work environment was always friendly.

Cons

Without sounding incredibly biased and one sided I cannot list any cons of working in procook.

ProCook Response

3mo

Thank you for your review, we truly appreciate the feedback, and we wish you all the best in your career outside of ProCook.

5.0

Feb 7, 2026

Great exerience

Manager

Recommend

CEO approval

Business outlook

Pros

Friendly team, strong focus on product quality and exceptional customer service. Clear expectations for running the store. Felt supported during my time there.

Cons

Retail environment can be demanding at times.

ProCook Response

4mo

Thank you for your review — we truly appreciate the feedback.

5.0

Feb 3, 2026

A really welcoming and supportive company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I had a great experience working as a seasonal Sales Advisor. From day one, I felt genuinely welcomed and supported by the team. Even though I was only on an 8 week contract, the onboarding was thorough and I was given a generous welcome bag, which really showed how much the company values its people. The training was clear, the team atmosphere was friendly, and management was always approachable. A really positive place to work. I’d happily return in the future.

Cons

None that I can think of

ProCook Response

4mo

Thank you for your review — we truly appreciate the feedback.

Viewing 1 - 3 of 133 Reviews

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Jobs at ProCook

Milton Keynes, England

ProCook

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The best place to work in retail

Great exerience

A really welcoming and supportive company

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