Priceline.com Reviews

Updated Jan 19, 2021

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3.8
76%
Recommend to a Friend
93%
Approve of CEO
Priceline.com CEO Brett Keller (no image)
Brett Keller
87 Ratings
Pros
  • "Additionally, Priceline has a Great Culture w/ excellent work life balance(in 41 reviews)

  • "Priceline is a great place to work(in 20 reviews)

Cons
  • "Design has felt under valued at Priceline for a very long time(in 14 reviews)

  • "Unless you are in the good graces with the upper management, your voice is not heard(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "goodd"

    5.0
    Former Employee - Senior Solutions Architect in Toronto, ON

    I worked at Priceline.com full-time

    Pros

    good good good good good

    Cons

    improvement needed for nothing everything is good

  2. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time

    Pros

    Fantastic work culture Lots of opportunity to make a difference

    Cons

    Company communication not always the best

    Priceline.com Response

    October 30, 2018Chief People Officer

    Thanks for your feedback. Let me know if you have specific ideas on how to improve the company communication - this has been an area of focus for us the past year.


  3. "Horrible Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Developer in Winnipeg, MB
    Doesn't Recommend

    I worked at Priceline.com full-time for more than 3 years

    Pros

    Awesome people for the most part. Great downtown office. Fun Atmosphere

    Cons

    My experience with management was horrible, my manager frequently talked badly about other employees and management. When I brought these issues up with higher management nothing was done. My manager also had very poor communication skills and once told us the reason we weren't invited to participate in interviews was "there weren't enough chairs." Unfortunately, the managers here seem they were picked for technical skill/seniority rather than their ability to management

    Continue reading
  4. "great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    No Opinion of CEO

    I worked at Priceline.com full-time for more than 3 years

    Pros

    flexibility and worked from home

    Cons

    a bit disorganized overall but it takes time to get to now how it works

    Priceline.com Response

    June 23, 2019Chief People Officer

    We appreciate the feedback, particularly that you found it to be a great place to work. It can take time to get up to speed, more for some departments than for others. But again, we appreciate your time with us and best of luck!

  5. Helpful (2)

    "Miscommunication"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Priceline.com full-time for more than 5 years

    Pros

    The benefits are amazing. Full ride medical/dental etc. The parties and events are constant and always awesome. The company itself hires incredible people that are a treat to work with. Holiday time is good, pay is decent enough. The office culture will favor one type of personality over another, and if you fit in then work is going to be a party.

    Cons

    The lack of communication across departments is staggering. It's incredibly frustrating to watch most people and teams completely in their own bubble, too afraid to lose standing or power by sharing what they know and what they can do. The office culture will favor one type of personality over another, and if you don't fit in you'll be frustrated and lonely. Vertical movement is basically impossible. People change titles from time to time but the structure of the company is such that a small number of feature team leaders constantly battle over how to do things.

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  6. "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Development Manager in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Priceline.com full-time for more than 3 years

    Pros

    Great work-life balance, work from home, travel perks, no micro-management

    Cons

    Average salary, unrealistic expectations sometimes, poor bonus plan

  7. Helpful (4)

    "Corporate Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Priceline.com

    Pros

    Many knowledgeable and passionate people including some great managers. Relaxed and fun work environment. Good work-life balance.

    Cons

    Not all, but some managers lack current knowledge and don't consult experienced individuals. The company is a bit anti-innovative. Best practices are usually not known or followed. Not much room for career advancement.

  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Priceline.com full-time

    Pros

    this is a really a good company

    Cons

    i only left due to family reasons

    Continue reading

    Priceline.com Response

    January 26, 2021Chief People Officer

    Thank you for taking the time to share this review. We are sorry to see you leave, but certainly understand that family comes first. We wish you the best as you move forward in this next chapter in your life. If your circumstances should change, please know we’d love for you to apply for any open opportunities in the future!

  9. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Priceline.com full-time for less than a year

    Pros

    talented workforce, great location, good benefits, good culture, good work life balance

    Cons

    slow to update tech, too much testing

    Continue reading

    Priceline.com Response

    January 26, 2021Chief People Officer

    Thank you for sharing this review. We are glad to hear that your experience with Priceline has been an overall positive one. We pride ourselves on being on the forefront of the latest, cutting-edge technology. For example, we have made a substantial investment in new data infrastructures and technologies. Our customers are at the center of everything that we do as an organization. We heavily rely on testing to ensure that changes in functionality and product enhancements are yielding the best possible user experience for our customers. We want any changes to be strategic and yield value for the customer. All the best to you in your future endeavors!

  10. "Great Company with Smart People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Account Manager in Norwalk, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Priceline.com full-time for less than a year

    Pros

    Very intelligent people. Hard working environment that sets you up to excel at all aspects. No “hippo” (highest paid persons opinion) rule helps everyone have a say and back up their arguments with data.

    Cons

    Some times the environment is too serious. It’s nice that everyone is dedicated, but the work/life balance can get overwhelming at times.

    Continue reading

    Priceline.com Response

    January 22, 2021Chief People Officer

    Thank you for this thoughtful review. The backbone of Priceline is our people, and we take great pride in having a culture that attracts intelligent and hardworking people who are a pleasure to be around. That being said, we are sorry that you experienced an overwhelming environment at times. During the current pandemic, it has been difficult for people to transition into the working from home, which can lead to an ever changing and sometimes overwhelming lifestyle. Rest assured, we believe in the importance of balance and want our employees to take care of themselves. We encourage employees to work directly with their managers to balance their workload and personal obligations.

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