Couldn't Get People in Different Departments to Share Information
Pros
The product concept was solid and the people were competent, just stuck in a system that prevents information from moving anywhere efficiently.
Cons
- Extreme siloing across departments prevented information from flowing between teams. - Data science could not align with sales ops on basic metrics, and product had no visibility into finance tracking. - Requests to others teams often went unanswered for days or were ignored entirely. - Projects were repeatedly disrupted because teams operated on different data with no awareness of each other's work. - Duplicate work was common, with different departments unknowingly solving the same problems in isolation. - Conflicting outputs and repeated misalignment became routine and normalized over time.
