Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Post Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Post Office?

45% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Customer Service Consultant (11) , Area Manager (10) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and experience whilst working" ((in 65 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 50 reviews)); "Great colleagues, take pride in working for this national institution" ((in 26 reviews)); "good benefit and 4 days working" ((in 26 reviews)); "Friendly staff and accommodated timings during off" ((in 24 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 40 reviews)); "Long hours very back breaking job" ((in 16 reviews)); "Some of the managers don't have a clue about their work" ((in 16 reviews)); "No leadership" ((in 11 reviews)); "So much pressure on a daily basis." ((in 9 reviews))

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Post Office

Post Office Reviews

3.6

45% would recommend to a friend

(920 total reviews)

Neil Brocklehurst

28% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.2

Work/Life balance

3.1

Culture and values

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

Post Office has an employee rating of 3.6 out of 5 stars, based on 920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

920 reviews

5.0

Jun 11, 2026

Nice working environment with some pressure at times

Sales associate

Recommend

CEO approval

Business outlook

Pros

It’s a really nice working environment

Cons

Can sometimes be high pressure

3.0

May 28, 2026

Good work-life balance, but poor company culture

Area manager

Recommend

CEO approval

Business outlook

Pros

Work life balance is good

Cons

Poor culture within the company

4.0

May 26, 2026

Good training access with few downsides

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good access to training and help

Cons

Not many cons that come to mind

Post Office Response

Hi, Thank you for taking the time to leave your review, We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment. Kind regards, Talent Acquisition Team

Viewing 1 - 3 of 920 Reviews

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Jobs at Post Office

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London, England

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Cash/Coin Centre Processer

Cash/Coin Centre Processer