PinPointMedia Reviews

4.0

77% would recommend to a friend

(24 total reviews)

Oliver Bruce

79% approve of CEO

73% positive business outlook

PinPointMedia has an employee rating of 4.0 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PinPointMedia employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

24 reviews
1.0
Jan 4, 2023

Poor company with no direction or creativity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who work there are super friendly. WFH flexibility is good. Dog friendly. Some team culture.

Cons

Owners are winging it. No idea of co direction. Hired a CD who has made nearly all the media team leave. The opposite of what he promised. Top management and owners lack direction, business expertise and empathy. Recent redundancies made, one a new social role after only 6 months of work (lack of company vision and probably the CD choice) the only designer was made redundant, then they used freelancers who were awful and asked editors and animators to do design work. Other redundancies in past. No one is hired to do what they actually are trained to do. They rebrand constantly, turn over is high. Salary’s are so below industry standard and they blame being a small business which is a lame excuse. Many small agencies in Cheltenham offer fair salaries for same roles. They expect everyone at desks working all mins of the day. Owner is patronising and arrogant. I feel sorry for some of the great people who are still there.

1.0
Sep 2, 2024

Not worth it

Recommend
CEO approval
Business outlook

Pros

Wide range of clients to work with

Cons

Poor management Over worked underpaid Horrible Culture

avatar
PinPointMedia Response
1y
Thank you for sharing your feedback with us. We're sorry to hear that you felt underpaid and that the culture didn't meet your expectations. We put a lot of effort into creating a positive work environment through our culture committee, monthly team lunch and learns, quarterly socials, coffee catchups, and incentive program to foster a space where everyone can thrive. Regarding salaries, we use Major Players industry benchmarking and conduct annual reviews to ensure competitiveness. However, we recognise that there's always room for improvement, and your input helps us understand where we can do better.
1.0
Oct 23, 2024
Recommend
CEO approval
Business outlook

Pros

- It had a really great Post-Production team when I joined. - Great location and office - Free parking - Monthly free lunch - Good coffee

Cons

- Salary is low for the job and experience needed. - Crunch and unpaid overtime is standard. You get punished if you accurately state how much a project actually took you, and basically encouraged to never ask for the lieu time back. - The culture is extremely toxic, a ran by favouritism. - Managers are downright cruel, lack empathy and accountability. - It can never be a group problem, one individual always has to have the blame for everything. - I brought up a lot issues I was having at the time with my manager, but it became very apparent that this was being twisted and ignored when being reported to the owners. - They pretend to care about their employees, but it's very clear you're just a number to them.

avatar
PinPointMedia Response
1y
We're pleased to hear you appreciated aspects like the post-production team, location, office amenities, and perks like free parking and monthly lunches. These are things we strive to offer as part of making the workplace enjoyable for our team. That said, we’re deeply concerned about the issues you’ve raised. Employee well-being is important to us, and it's clear from your comments that we fell short in your experience. We regret that your experience didn’t reflect the positive environment we strive to create, and we’re committed to making meaningful changes. If you’re open to it, we’d appreciate the opportunity to learn more further to your exit interview about your specific concerns to inform these improvements.
Viewing 1 - 3 of 24 Reviews

Glassdoor has 25 PinPointMedia reviews submitted anonymously by PinPointMedia employees. Read employee reviews and ratings on Glassdoor to decide if PinPointMedia is right for you.