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Pierce County Library System

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Pierce County Library System Reviews

3.2

56% would recommend to a friend

(23 total reviews)

42% positive business outlook

Pierce County Library System has an employee rating of 3.2 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pierce County Library System employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

23 reviews
2.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

Library system has decent benefits and somewhat competitive wages. Coworkers who are not burned out are interesting people to work with. Sometimes staff provide resources, help or information that highly impact the life of a patron.

Cons

Abysmal communication from admin and constant changes to service model and procedures. Unpleasant woking conditions at many of the llibrary locations do to low morale, constant change and loss of astronomy at times. All staff float regionally to multiple buildings and some are not fully trained in emergency procedures or relevant local resources. There is little advancement opportunity and staff spend much of their time floating to various work sites to keep the buildings staffed with barley enough people to be open. Some of the library buildings are not taken care of well. Look forward to flooding parking lots, problems with mold, poor HVAC. Some library locations have chronic behavioral issues that must be delt with daily.

3.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

Library work can be very rewarding, direct co-workers were the best people. Supervisors tried to support you the best they could.

Cons

Admin constantly created roadblocks, ignored issues, removed the few creative opportunities that the job allowed and made life worse and worse until getting up for work was a fight with dread and hopelessness. They made morale so low that people kept calling out or finding new positions and then didnt fill the positions, leaving the entire system chronically understaffed and unmotivated. As far asi understand it, this is going to be the new norm for a while. Did i mention they were rated at the one of the lowest rates for their dei? Yeah.

2.0
Apr 16, 2025
Recommend
CEO approval
Business outlook

Pros

Good healthcare benefits, generous PTO and vacation, not too fussy about taking time off as long as you ask in advance. Can be a pro or con but how busy and stressful the job is will be dependent on whether or not you're at a large branch or smaller branch.

Cons

Several folks quit over the last couple of years. Didn't have a supervisor for 1+ year because the position wouldnt be filled ASAP or circumstances happened and supervisors would leave or would quit. Patrons are usually asking about printing, copying, faxing, and tech help. Your coworkers will be a huge pro or con for working at the branch.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 24 Pierce County Library System reviews submitted anonymously by Pierce County Library System employees. Read employee reviews and ratings on Glassdoor to decide if Pierce County Library System is right for you.