Does Phone.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Phone.com employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Phone.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Phone.com?

35% of Phone.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phone.com 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Phone.com?

Customer Service Representative (12) , Inside Sales Representative (2) , Software Developer (2) , Technical Support Representative (2)

What are the pros of working at Phone.com according to real employee reviews?

"Great benefits" ((in 12 reviews)); "There are still some great people working in Poway (and Newark), and some of the new people are probably pretty cool too" ((in 5 reviews)); "Decent coworkers" ((in 3 reviews)); "Free food, phone service and healthcare" ((in 3 reviews)); "The work is interesting, the people are genuine, and the culture is supportive and accountable." ((in 2 reviews))

What are the cons of working at Phone.com according to real employee reviews?

"Managers have got no experience or training." ((in 4 reviews)); "that is a reflection of poor leadership." ((in 4 reviews)); "The pay is low and they will send you an old Windows computer that was consistently having problems." ((in 4 reviews)); "Anyway, don't learn the hard way, you won't (most of the time) because upper management fails strategically when it comes to company development, therefore individual development is heavily affected." ((in 4 reviews)); "Extremely busy work environment." ((in 3 reviews))

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Phone.com

Phone.com Reviews

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2.8

35% would recommend to a friend

(64 total reviews)

Ari Rabban

51% approve of CEO

41% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Compensation and benefits

2.7

Culture and values

2.6

Senior management

2.6

Career opportunities

2.4

Diversity and inclusion

Phone.com has an employee rating of 2.8 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Phone.com employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

64 reviews

3.0

Apr 23, 2026

Ok ok

Qa lead

Recommend

CEO approval

Business outlook

Pros

VOip based company usa and india

Cons

No work culture herer atall

2.0

Jan 22, 2026

Cannot Trust Leadership

Trainer

Recommend

CEO approval

Business outlook

Pros

Work from Home Benefits and Employees

Cons

You cannot trust the actions of the leadership will match the messaging delivered.

1.0

Dec 1, 2024

I do NOT recommend working there

Customer service

Recommend

CEO approval

Business outlook

Pros

The only pro was being able to work remote from home

Cons

Managers and supervisors are terrible and very unprofessional and unqualified. They literally have no training at all to be a manager or a supervisor which means they have no idea how to effectively lead a team. It is no surprise employees are constantly quitting or getting fired - that is a reflection of poor leadership. The managers and supervisors create a toxic and stressful work environment. The high turnover rate is a direct reflection of their inability to communicate, treat employees fairly, or manage properly. I can't foresee this company having much more of a future especially with how employees are treated and how many customer complaints they get. Their bad reviews from past employees and customers say it all.

Viewing 1 - 3 of 64 Reviews

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