Phase Eight Reviews

3.3

56% would recommend to a friend

(270 total reviews)

Justin Hampshire

67% approve of CEO

51% positive business outlook

Phase Eight has an employee rating of 3.3 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phase Eight employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

270 reviews
3.0
Sep 11, 2023
Recommend
CEO approval
Business outlook

Pros

we have good salary and benefit

Cons

nothing special.every thing works fine.

avatar
Phase Eight Response
2y
Thank you for taking the time to give us some feedback. I am pleased to hear you enjoyed the salary and employee benefits. We wish you all the best in your future career. Thank you, The Talent Acquisition Team at Phase Eight
2.0
Nov 11, 2015

Supervisor

Recommend
CEO approval
Business outlook

Pros

It started out a really lovely place to work. There are lots of incentives in place for staff for example, monthly bonuses, refer a friend bonuses, often in store managers and regional managers set team incentives for small prizes e.g gift card/chocolates. An Individual of the Year programme where team members have the opportunity to showcase themselves. Aspire programme where assistant managers can complete training to support them entering store/concession managers role. Generous staff discount 33% on full price product. Team members working inside a department store are also entitled to apply for a host store discount card e.g Debenhams/House of Fraser. 80% discount on uniform. The sales floor teams (including supervisors, assistant managers and managers) are full of amazing, passionate and for the most part, motivated people, you create friends for life here, not just colleagues.

Cons

The longer you are with the company the less they care about your progression. You quickly become part of the furniture and become just expected to do things, for example concession supervisors working under a multi-site manager are expected to single handidly run the department with no support from the manager. I worked with a few managers as I moved around the company to support the sites I was needed in and became relied upon as a manager, despite the title and wage of a supervisor. A lot of expected unpaid unthanked overtime. Dial up internet in concessions. A lot of paperwork - which I am personally not opposed to, but this does take up a lot of time you could be spending with customers.

1.0
Jan 15, 2018
Recommend
CEO approval
Business outlook

Pros

-Uniform Allowance -Hardworking, genuinely nice people on the team. -Met some very nice people within the team and as customers.

Cons

-Ridiculous amount of work expected with extremely low pay! -Manager/Regional Managers sticks together and leave you to run the place on your own. They have absolutely no emotions, respect or empathy towards their staff. -No one to turn to if you need to speak to someone or even a formal complaint to HR gets brushed under the carpet as the manager and the Area manager just makes it look like nothing happened and it was the staff member (who complained) acting irrational, rather than finding out the actual issue. (It happened on numerous occasions and the manager got away with it on every occasion because the manager and area manager are best friends!) -Managers make you feel bad and blame you for getting sick! - Nothing is paid toward travel costs to work, even if they are paying minimum wages, by the end of it you are basically left with nothing.

Viewing 1 - 3 of 270 Reviews

Glassdoor has 287 Phase Eight reviews submitted anonymously by Phase Eight employees. Read employee reviews and ratings on Glassdoor to decide if Phase Eight is right for you.