Does Penn Interactive pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Interactive employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Penn Interactive. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Penn Interactive?

46% of Penn Interactive employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Interactive 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Penn Interactive?

Player Experience Specialist (10) , Customer Service Representative (7) , Player Experience Agent (6) , Marketing (4) , Software Engineer (4) , Player Support Agent (3) , Senior Software Engineer (3) , VIP Host (3) , Technical Analyst (2)

What are the pros of working at Penn Interactive according to real employee reviews?

"Met a few great people since being here (Director and below)" ((in 7 reviews)); "Its a great culture all around" ((in 5 reviews)); "Work from home is good" ((in 5 reviews)); "Remote positions including day, mid day and overnight, most supervisors were easy to get along with." ((in 4 reviews)); "Growth opportunities available." ((in 4 reviews))

What are the cons of working at Penn Interactive according to real employee reviews?

"Frequent layoffs have created an environment of constant uncertainty and low morale." ((in 4 reviews)); "Agile was completely dropped and replaced with a PMO structure by a leadership team with no prior experience working alongside Agile Coaches and Scrum Masters." ((in 2 reviews))

What are employees saying about Penn Interactive redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Interactive redundancy and their outlook for job security at Penn Interactive in 2026.

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Penn Interactive

Penn Interactive Reviews

3.0

46% would recommend to a friend

(99 total reviews)

Benjie Levy

19% approve of CEO

30% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Work/Life balance

3.2

Culture and values

3.0

Compensation and benefits

2.9

Senior management

2.6

Career opportunities

Penn Interactive has an employee rating of 3.0 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Interactive employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

5.0

Jun 17, 2026

Good

Player support agent

Recommend

CEO approval

Business outlook

Pros

Work from home is good

Cons

Inconvenience in scheduling is not good

3.0

May 24, 2026

Remote work and understanding staff, but instability and strict policies

Player support specialist

Recommend

CEO approval

Business outlook

Pros

Remote Work Relaxing with breaks and a few minutes of time to step away if needed Understanding Supervisors and Staff

Cons

Unknown of the future, Laid Off without much of a notice due to deal break Customers use profanity and will go to lengths to continue to play on the app despite being banned. No improvement nor direction to move up. NO SICK HOURS, terrible removal from company The camera must be on at all times throughout shifts except during breaks or going to use the restroom.

3.0

May 24, 2026

Strong team of engineers but lacks clear direction

Senior database engineer

Recommend

CEO approval

Business outlook

Pros

Really strong team of db engineers.

Cons

The company appeared to struggle with establishing a consistent identity and direction, as reflected in multiple rebrands.

Viewing 1 - 3 of 99 Reviews

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Ratings by category

Ratings by demographic groups

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Good

Remote work and understanding staff, but instability and strict policies

Strong team of engineers but lacks clear direction

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