PCS Wireless Reviews

3.0

51% would recommend to a friend

(29 total reviews)

Lazer Herson

84% approve of CEO

42% positive business outlook

PCS Wireless has an employee rating of 3.0 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PCS Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

29 reviews
4.0
Sep 19, 2009
Recommend
CEO approval
Business outlook

Pros

The upper management is very good at managing the company. You feel welcome to the company from the start and annual employee events (Summer BBQ, Christmas Party, etc) are a great way to keep up this feeling. There are many incentives for good sales people (outside of what Telus normally offers) including, but not limited to; day trips all around North America; an annual Golf Tournament; and a plethora of "spiffs" from specific phone vendors. The employees are treated well in most cases by management and they work hard to make sure no one is left out. The work conditions are as safe as they can be, with reasonable expectations to keep up with product knowledge, acheive sales targets and to keep a good relationship with all clients.

Cons

Working as the front line of a major telecom company like Telus can be demanding. Clients have very unrealistic expectations and everyone thinks they are the best client you will ever have. There are, unfortunately, too many people who don't have credit and end up being a drain on each store because of the extensive amount of time they waste with little profit generated. As our targets are all performance based this is the only real issue. If you don't have a strong tolerance for people who are unhappy with anything that isn't free then this is not the job for you. You also need to be prepared to do a bit of paper work and learn the technology or you will feel very inadequate when asked more than basic questions by clients.

1.0
Dec 8, 2011
Recommend
CEO approval
Business outlook

Pros

Very few pros other than an abundance of holidays you receive time off for.

Cons

PCS Wireless will try to sell you on it's financial stability when in reality, they will not be able to afford you for any longer than a few months. This company has an extremely high turnover rate and you will encounter one round of lay-offs after another. They will also let you go conveniently prior to you being eligible to receive unemployment benefits. PCS Wireless will tell you that they are "working on" providing healthcare benefits to all of their employees, but have no intention of doing so. Executive Management is given an extra monetary bonus in their paychecks on a monthly basis so that they can go out and purchase their own healthcare. You will see a great religious divide at this company and will notice quickly how poorly you are treated if you are not a part of "the majority". All in all, PCS Wireless is a very unethical organization to be a part of.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 34 PCS Wireless reviews submitted anonymously by PCS Wireless employees. Read employee reviews and ratings on Glassdoor to decide if PCS Wireless is right for you.