OpenTable Reviews

Updated Mar 3, 2021

To filter reviews, or .
4.0
71%
Recommend to a Friend
77%
Approve of CEO
OpenTable CEO Debby Soo
Debby Soo
11 Ratings
Pros
Cons
  • "should spend more time addressing technical debt (though really most tech companies needs to do this)(in 11 reviews)

  • "Ever since OT merged with Kayak things went downhill(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Couldn’t be happier"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time

    Pros

    Great pay, great team, great product

    Cons

    Challenging industry, remote work only right now

  2. Helpful (2)

    "Some readjustment is needed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OpenTable full-time for more than 3 years

    Pros

    Flexible hours A lot of events Fast paced Good colleagues

    Cons

    There is evident favouritism, and very little trust in upper management or HR in dealing with actual issues being reported. Some (many) managers are highly protected from their mistakes, and are maintained even when unethical behaviour or unprofessional behaviour is shown and reported. When we received the results of the engagement survey, and they were low, one of the key factors was “distrust in the fact that the company would take action on it”. Evidently, the results were right, and 6 months later, the situation remains the same. Cities outside of the US are stagnant, even though OT has been in the market for over 10 years, due to extremely little focus from upper management, and poor, micromanaging DMs.

    Continue reading

  3. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time

    Pros

    Great company, benefits and team

    Cons

    None that I can think of

    Continue reading
  4. Helpful (1)

    "Great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at OpenTable full-time

    Pros

    Nice office, good people, positive environment

    Cons

    Some managers are too protected from their own failures

  5. "Account Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for less than a year

    Pros

    Great culture, work-life balance and awesome people

    Cons

    No downsides. I love the job

  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in London, England
    Recommends
    Approves of CEO

    I have been working at OpenTable full-time

    Pros

    They take good care of you

    Cons

    Lack of career opportunities in the department

  7. "Just okay"

    3.0
    Former Employee - Customer Support Representative 

    I worked at OpenTable full-time

    Pros

    Benefits/perks, 4 day work week

    Cons

    Micromanaging, frequent employee reviews, high turnover

  8. "Good place to work, Good coworkers, Nice tech"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OpenTable full-time for more than a year

    Pros

    This is one of the best places I've ever worked. Pros: 1. Decent tech stack. 2. Co-workers very nice in general and down to earth. 3. Summer hours.

    Cons

    Not too many cons come to mind.

  9. "great"

    5.0
    Current Employee - Content Lead in Dublin, Dublin

    I have been working at OpenTable full-time

    Pros

    open, direct, cultural, kind people, fun hospitality

    Cons

    honest, big, lots people, busy, booming

  10. "Awesome place to work"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at OpenTable full-time for more than a year

    Pros

    Diversity, room to move up, management

    Cons

    Literally none at all !

Viewing 1 - 10 of 310 English Reviews

Work at OpenTable? Share Your Experiences

OpenTable logo
or