OpenTable Reviews | Glassdoor.ca

OpenTable Reviews

Updated 22 Aug 2019

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Found 251 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
71%
Approve of CEO
OpenTable CEO Andrea Johnston and Joseph Essas
Andrea Johnston and Joseph Essas
11 Ratings
Pros
  • "Compensation is one of highest in Los Angeles area, work life balance amazing, technology is state of the art(in 42 reviews)

  • "Excellent atmosphere, great culture, fair compensation(in 17 reviews)

Cons
  • "There are limited benefits and perks for a SF tech company(in 10 reviews)

  • "There has been a lot of turnover due to Kayak integration(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenTable full-time

    Pros

    Nice office, good people, positive environment

    Cons

    Some managers are too protected from their own failures

    OpenTable2017-05-19
  2. Helpful (1)

    "Some readjustment is needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OpenTable full-time for more than 3 years

    Pros

    Flexible hours A lot of events Fast paced Good colleagues

    Cons

    There is evident favouritism, and very little trust in upper management or HR in dealing with actual issues being reported. Some (many) managers are highly protected from their mistakes, and are maintained even when unethical behaviour or unprofessional behaviour is shown and reported. When we received the results of the engagement survey, and they were low, one of the key factors was “distrust in the fact that the... company would take action on it”. Evidently, the results were right, and 6 months later, the situation remains the same. Cities outside of the US are stagnant, even though OT has been in the market for over 10 years, due to extremely little focus from upper management, and poor, micromanaging DMs.

    Show More

    Advice to Management

    A more transparent workspace, with a focus on fair workloads. Pay more attention to how your managers make decisions.

    OpenTable2019-06-04
  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time

    Pros

    Great company, benefits and team

    Cons

    None that I can think of

    Advice to Management

    Take countries other than the US into account

    OpenTable2018-11-24
  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for less than a year

    Pros

    Great culture, work-life balance and awesome people

    Cons

    No downsides. I love the job

    OpenTable2017-03-03
  5. "Accounts Receivable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Receivable 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenTable full-time for more than a year

    Pros

    - Culture - Team Dynamic -Company Events -Supportive Environment

    Cons

    - Upward mobility - Unclear Goals

    OpenTable2019-08-13
  6. Helpful (1)

    "looking for another job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Operations Engineer in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at OpenTable full-time for more than 10 years

    Pros

    Location: close to BART; flexible hours; work life balance

    Cons

    no growth - stuck at same job fo 10+ years

    Advice to Management

    invest into engineering management layer - give people a reason to stay with the company besides pay.

    OpenTable2019-08-17
  7. "Great place and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - C S R in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OpenTable full-time for more than a year

    Pros

    Work life balance, salary, free snacks and amazing management.

    Cons

    Communication between departments are lacking consistency

    Advice to Management

    Keep it up!

    OpenTable2019-08-02
  8. "Complacent management in the way of progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at OpenTable full-time for less than a year

    Pros

    Work life balance, great people

    Cons

    Limited or zero career growth, difficult to make progress on goals due to lack of leadership, clustering around problems and indecisiveness can be frustrating, personal relationships dominate the culture

    Advice to Management

    Leadership teams needs a shakeup. Do it now before Kayak does it for you.

    OpenTable2019-08-11
  9. "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenTable full-time for more than a year

    Pros

    Great people and teams all around

    Cons

    None that I can think of

    Advice to Management

    Stay consistent and take care of your people

    OpenTable2019-07-25
  10. "Not what it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Denver, CO
    Doesn't Recommend
    No opinion of CEO

    I worked at OpenTable full-time for less than a year

    Pros

    Nice location right next to train but that was about it

    Cons

    very cliquey feels like school not work because too many people gossip not working lots of favortism

    Advice to Management

    be more professional it is a work place not party club

    OpenTable2019-08-22
Found 251 reviews