Ontada Reviews

2.5

25% would recommend to a friend

(45 total reviews)
avatar

Christine Davis

20% approve of CEO

30% positive business outlook

Ontada has an employee rating of 2.5 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontada employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

45 reviews
1.0
Jan 24, 2023
Recommend
CEO approval
Business outlook

Pros

It is healthcare and oncology, which should be a ‘pro’ but not in this environment

Cons

Other reviews referenced the massive attrition during 2021-2022 and that is accurate, and it was also preventable. New President of Ontada Susan Shiff arrived in Spring 2021 (Ontada public announcement March 22, 2021) and things started going downhill. Staff would leave and the response from leadership would be that positions couldn’t be re-filled, but Susan would deny that there was a “hiring freeze.” This disconnect created more distrust causing even more people to leave, and those positions were also not refilled. While Susan did hire other new executives, staff positions remained unfilled and Susan was openly dismissive of questions on this topic, even on town hall meetings. Attrition got even worse when Sagran Moodley arrived in the Fall 2021 as the new Chief Innovation and Technology Officer (Ontada public announcement November 3, 2021). Per other reviews on this site Sagran treated the existing staff with contempt and replaced existing technical leads with other managers he worked with from prior jobs with the same tendencies. Everything is going offshore. Ontada executives superficially care a lot about “employee opinion surveys” (a McKesson practice) in as much as it affects their bonuses, but for no other reason. Speaking up just made people a target. When employees left there were no exit interviews, and no interest in finding out why employees were leaving and what their frustrations were. Employees could put in a special request with HR for an exit interview, but that feedback went nowhere and was only to meet a legal minimum of pretending to listen. Ontada initially attracted a lot of employees who cared deeply about healthcare and oncology, and it also lost a great many for all the wrong reasons. McKesson (parent company of Ontada) CEO Brian Tyler might like to talk about “ICARE” values in the company but there isn’t much to show for it in Ontada.

1.0
Jan 25, 2023

Tragically Missed Opportunity

Recommend
CEO approval
Business outlook

Pros

1. The mission - trying to help providers treat cancer patients more effectively + help pharma develop better treatments 2. Reasonable compensation

Cons

1. Current leadership has placed the mission out of reach - or maybe they're not even honestly interested in it 2. Toxic environment - I can't tell you how many times I saw tears from employees, employees speaking about health problems from the stress (especially starting in 2022, it was reasonable before that), abusive behavior from senior leadership based on teams missing imposed, fantasy timelines 3. Almost all the best people gave up on Ontada in late 2021 & 2022, the attrition was brutal. They were replaced by friends of the new CTO, sycophants or (more often than not) just not replaced 4. the new CTO (Sagran Moodley) was either an irresponsible hire from President Susan Schiff, or a deeply cynical hire. I heard some terrible things about him from United Healthcare employees (his previous employer), there was either no due diligence or she just didn't care to find out who he was. He's confirmed everything from the comments I heard - he has a sociopathic disregard for the health & wellbeing of employees (so much for 'iCare' & 'iLead', the supposed values of parent company McKesson) 5. Sagran quickly gave up on any efforts related to cancer care (such as the Mobile app & redesign/re-engineering of the EHR) and made wildly irresponsible promises to rebuild apps aligned to McKesson / distribution with crazy short timelines. Every time reality intervened & deadlines were missed, he publicly shamed & abused his employees. It didn't take long for everyone to see he was trying to make a show for McKesson skip-level execs rather than deliver on the more difficult Ontada vision, probably based on some bonus package offered to bring him onboard (?) 6. Sagran is cutting corners in a way that is at times ethically compromised and could easily result in products that don't deliver value for users or have sustainable tech stacks. It's speed to revenue at all costs, I expect Sagran assumes he'll have cashed out by the time it all comes crashing down 7. Susan Schiff seems completely uninterested in the largest part of her business, the product side. We had to watch her LinkedIn posts to get a sense of what she was thinking, and they were all about some clinical research that more often than not had nothing to do with what we were tasked to do. She apparently got all her information on the product side of the business from Sagran - did that leave her blind to what was going on, or was it for plausible deniability? Is she okay with a collapse in talent because it makes it easier to offshore everything? There have been a ton of layoffs in tech and Ontada is probably hiring due to the attrition (I haven't checked), but just know going in - your job is to help developers in India create mediocre (at best) products under brutal timelines and with constant abuse.

2.0
Jan 3, 2023

Learn what you can and get out

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a great mission and there is a lot that can be learned within the company if you are interested in oncology or health IT. The relationship with US Oncology Network provides Ontada with a strategic advantage and is likely the company's only saving grace.

Cons

Unfortunately, the environment is highly competitive and fear-based. You will be thrown under the bus on a regular basis. Furthermore, management pushes employees to the brink for no reason other than to save face and further their own careers. Management does not know how to prioritize and employees are constantly putting out fires. Management then has the gall to question why mistakes are made. There is no slack time in the company, making it difficult to connect with and learn from SMEs (everyone is always busy putting out a fire). Organizational communication is generally poor, making it difficult for this remote workforce to get and remain aligned. It is, unfortunately, the worst company I have worked for in my career.

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Glassdoor has 48 Ontada reviews submitted anonymously by Ontada employees. Read employee reviews and ratings on Glassdoor to decide if Ontada is right for you.