Lip-service, attrition, and offshoring - Software Engineer Ontada Employee Review

1.0
Jan 24, 2023
Recommend
CEO approval
Business outlook

Pros

It is healthcare and oncology, which should be a ‘pro’ but not in this environment

Cons

Other reviews referenced the massive attrition during 2021-2022 and that is accurate, and it was also preventable. New President of Ontada Susan Shiff arrived in Spring 2021 (Ontada public announcement March 22, 2021) and things started going downhill. Staff would leave and the response from leadership would be that positions couldn’t be re-filled, but Susan would deny that there was a “hiring freeze.” This disconnect created more distrust causing even more people to leave, and those positions were also not refilled. While Susan did hire other new executives, staff positions remained unfilled and Susan was openly dismissive of questions on this topic, even on town hall meetings. Attrition got even worse when Sagran Moodley arrived in the Fall 2021 as the new Chief Innovation and Technology Officer (Ontada public announcement November 3, 2021). Per other reviews on this site Sagran treated the existing staff with contempt and replaced existing technical leads with other managers he worked with from prior jobs with the same tendencies. Everything is going offshore. Ontada executives superficially care a lot about “employee opinion surveys” (a McKesson practice) in as much as it affects their bonuses, but for no other reason. Speaking up just made people a target. When employees left there were no exit interviews, and no interest in finding out why employees were leaving and what their frustrations were. Employees could put in a special request with HR for an exit interview, but that feedback went nowhere and was only to meet a legal minimum of pretending to listen. Ontada initially attracted a lot of employees who cared deeply about healthcare and oncology, and it also lost a great many for all the wrong reasons. McKesson (parent company of Ontada) CEO Brian Tyler might like to talk about “ICARE” values in the company but there isn’t much to show for it in Ontada.

Explore other reviews about Ontada

5.0
Sep 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team and promising outlook

Cons

It’s in a growth phase

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Ontada Response
9mo
We’re so glad your experience at Ontada has been a great one. Our people make our culture one that is profound and purposeful and dedicated to transforming the fight against cancer. Thank you for being a part of it.
1.0
Jul 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The compensation is competitive, the benefits are excellent, and many colleagues you’ll work with are smart, talented, and supportive.

Cons

While the pay and benefits may initially seem appealing, anyone considering a role at Ontada should carefully weigh the advantages and disadvantages before accepting the position. The culture is deeply toxic, driven by poor and disconnected leadership that lacks transparency and shows little regard for employee well-being. You can expect to work well over 55 hours each week as the norm—not the exception—without any acknowledgment or compensation for burnout. There is little to no opportunity for professional growth or skill development, making it easy to stagnate in your role. Leadership creates an environment of mistrust, and communication often feels evasive or manipulative. One of the most glaring issues is the lack of BIPOC representation in leadership positions, which fosters a sense of exclusion and limits diverse perspectives at the decision-making table. If you're seeking a place to grow, be supported, and maintain a healthy work-life balance, Ontada may not be the right environment for you.

2
avatar
Ontada Response
10mo
Thank you for your candid feedback. We believe integrity and respect are a priority, and we’re taking steps to ensure our people know they’re valued and pivotal to our success. If you would be willing to continue this honest conversation, we would love to hear your feedback. Please reach out to our HRBP Team directly so we can continue to make our company a great place to work. Thank you again for your thoughts.
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