Does One Housing pay their employees well?

According to anonymously submitted Glassdoor reviews, One Housing employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at One Housing. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at One Housing?

35% of One Housing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Housing 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at One Housing?

Support Officer (8) , Manager (7) , Customer Service (4) , Customer Service Representative (4) , Support Worker (4) , Administrative Assistant (3) , Customer Service Advisor (3) , Project Manager (3) , Care Assistant (2) , Housing Officer (2) , Service Charge Analyst (2)

What are the pros of working at One Housing according to real employee reviews?

"Remote work Diverse Some good colleagues" ((in 10 reviews)); "People across all teams were great" ((in 10 reviews)); "Good work life balance and team was friendly." ((in 8 reviews)); "Excellent Work/Life Balance" ((in 3 reviews))

What are the cons of working at One Housing according to real employee reviews?

"Over expectation and bad management" ((in 19 reviews)); "Bullying managers." ((in 8 reviews)); "Salaries low and lack of resource" ((in 7 reviews)); "Poor systems" ((in 4 reviews)); "Training is brief, you’re expected to learn on the job, and pick up things by ear." ((in 4 reviews))

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One Housing

One Housing Reviews

2.6

35% would recommend to a friend

(148 total reviews)

Richard Hill

66% approve of CEO

28% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

One Housing has an employee rating of 2.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Housing employee rating is 30% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

148 reviews

3.0

Apr 20, 2026

Fun team, but pay is lacking

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fun team to work with

Cons

The pay isn't very high

3.0

Apr 16, 2026

Ok

Hr manager

Recommend

CEO approval

Business outlook

Pros

People across all teams were great

Cons

None - i learned a lot in this company but not for me permanently

2.0

Mar 3, 2026

Exhausting

Customer account advisor

Recommend

CEO approval

Business outlook

Pros

You can progress to different departments

Cons

Most departments are very unorganised, they also never wanted to take calls. Always passing the buck. Rude management

Viewing 1 - 3 of 148 Reviews

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